Facebook Customer Service Issues

My sister, Becky A. Warren, passed away nearly seven years ago. She had multiple accounts due to password issues and used various last names like Besse, Schatz, or Taffar. Unfortunately, family and friends are receiving friend requests from her accounts, causing distress. We seek assistance in removing her presence from Facebook completely. If her passwords can be reset to allow for account deletion, we are willing to provide proof of her passing on Nov. 14, [redacted]. Your help in resolving this matter is greatly appreciated. Thank you for your attention. Lea P.

Upon logging in, I received a message informing me that my account is temporarily locked due to an unfamiliar login attempt from Moscow, Russia using Facebook for iOS on Apple iPhone. I confirmed that it was not me and was prompted to change my password for security. However, when trying to change the password, I encountered an issue where there were dots in the password fields that could not be removed, making it impossible to input a new password. I need assistance in resolving this issue. Thank you.

In March, I was approached by Mark Logan on Messenger. He professed love for me and wanted to marry me. Recently, he requested $3,[redacted] to come to me from Palm Beach, FL. When I tried to transfer the money, the bank manager suspected fraud, so I did not proceed. After confronting him, I severed contact. He then asked for $6,[redacted], which I declined and contacted the police. They called the numbers [redacted] and [redacted], leading to discovering he scammed others. The police advised him to contact them but he has not. No charges were filed. I seek assistance to prevent his scams. Thank you. Grace Tamilia.

I recently tried to share a video of my child enjoying a bubble bath. The video was tasteful, with all private areas covered by bubbles. I wanted to cherish this moment by posting it so I could look back on it in the future. However, as soon as I clicked the post button, I was notified that my account had been disabled for violating Facebook's community standards. This is quite frustrating as my disabled oldest child has a birthday party coming up, and I am now unable to access and interact with the event page for the next three days. I find it confusing how content like breastfeeding or mastectomy scars are considered acceptable, but a harmless video of children in a bubble bath is not allowed.

Hello, I am Zasy Chua from Singapore. I recently attempted to launch a Facebook ad for my startup business but my page was disabled. Unfortunately, in my attempt to resolve this, I created multiple Facebook accounts which were also subsequently disabled. Upon reviewing Facebook's policy, I now understand why my account was disabled. As a first-time user, I was unaware of the rules and regulations, and I apologize for any violations. I would like to request Facebook to reinstate my account, and I assure you that I will adhere to the policy moving forward. My Facebook account is under the name Zasy Chua. Thank you for your assistance.

Please reactivate my Facebook account, which was disabled without explanation. My name is A. Appleyard residing at [redacted] Blackcarr Road, Manchester M23 1PN, England. Contact me at [redacted] I have mainly posted in the CCR HomeBuilders Group. I joined Facebook on Tuesday, 14 August [redacted] at 11:25 UTC+01. My initial post was on 15 October [redacted] at 16:15, and my last post was on 18 October [redacted] at 06:24. Following the Facebook outage, where I submitted identification and updated my password, my account was disabled on 19 October [redacted] at 08:28. I was unable to respond to any in-Facebook messages due to the outage. If there are accusations against me, I request clarification so I can address them accordingly. Kindly consider my situation, as I am new to using Facebook.

My Facebook account has been disabled. A few months ago, it was hacked, and now I am facing consequences for actions I did not commit. I am desperate to regain access to this account since it holds precious memories of my late mother. I have filled out the necessary form, submitted my identification, but have not received any updates. This situation is causing me significant distress, and I am anxious to use my profile again. I am pleading with Facebook to lift the disabled status on my account so I can log in as usual.

My Facebook account was disabled because they accused me of pretending to be someone else, which is confusing to me. I have complied with their request to provide proof of my identity by sending copies of my North Carolina driver's license and U.S. passport through their Support page. Despite this, I have received the same automated response insisting that I need to provide matching documents to access my account. I am perplexed as to who reported me for this issue, their motive, and why Facebook is not resolving the matter even after I have submitted the requested documents. This situation is incredibly frustrating for me.

Hello, My name is Khyati B. S. from Surat, Gujarat, India. I have been an active Facebook user since approximately [redacted]. Recently, I lost my old mobile phone with a damaged touchscreen, which led to a loss of all my data and I am unable to retrieve any backup. Unfortunately, I have forgotten both my email address and password associated with my Facebook account. I do remember my username, "Khyati Bhavesh Shah," and my clue is that my profile photo matches my husband's, Bhavesh Shah. I am kindly requesting assistance in recovering my Facebook account. I would greatly appreciate your help as I prefer to continue using my current account rather than creating a new one. Thank you for your support.

I recently reported that someone had created a fake Facebook account using my photos and name. My name on Facebook is Sudha Pant. The imposter is using the name "Sudha Pant" and posting old photos of me and my friends. I have a large number of Facebook friends, including several celebrities, and the imposter has been sending duplicate friend requests. After reporting this, Facebook has unfortunately closed both the fake account and my real account. I am seeking guidance on how to regain access to my real account while ensuring the fake one remains closed. It's important to me as I have spent time building my connections on Facebook and do not want to start over from scratch. Any assistance on how to resolve this situation and hide the fake account would be greatly appreciated.

I am experiencing ongoing issues with a neighbor who is spreading false accusations about me harming her child. Recent incidents include her friends leaving negative reviews on my business Facebook page. Although most were removed after I reported the problem, one individual continues to post defamatory content and messages. The person in question, Jamie Jaeger Offill, who is not a client and has never met me, persists in attacking me and my business online. I have captured evidence of her behavior, including screenshots of messages and reviews. I kindly request assistance in removing her recent post and possibly taking action to address her online conduct. Thank you for your attention to this matter.

This post was not meant to spread hate speech. It was intended to be a lighthearted, sarcastic remark about how some individuals were treating Judge Brett Kavanaugh during his Senate confirmation hearing. The post highlighted the unfair treatment of assuming guilt without evidence, referencing extreme feminist views found in literature. It expressed frustration at the double standards in allowing certain accusations to be made while censoring critical commentary.

Dear Madam/Sir, I am writing to report a fake Facebook account created using my identity under the name Fozia Munir. This account features my real pictures and includes false and inappropriate statements about me, which are disgusting and untrue. Despite multiple reports, the account continues to add random people and shares inappropriate content. As a member of a respectable family, I find this situation disgraceful and urgent. I have contacted individuals who interacted with the account to inform them of its falsity and have urged them to report it as well. I request immediate action to remove this account from Facebook to prevent further spreading. Thank you for your assistance.

This situation has been quite confusing for me. A few weeks ago, I received a message from my girlfriend, R. P., with a video that exclaimed "omg It's you"! I opened it, and a "congratulations you won" notification with a spinning wheel appeared. I became annoyed and asked her why she sent it, but she denied sending it to me. She warned me not to open it, but it was too late. I attempted to change my password multiple times, encountering issues despite entering the same password each time. I logged out of Facebook and have been unable to regain access to my 11+ year-old account. My Facebook is linked to Yahoo Mail, but I can't reset the password as I've forgotten it. Contacting Yahoo was unhelpful as I couldn't recall emails from many years ago. Recently, I unintentionally created another Facebook account through a photo application, and now I'm locked out of my original account. I long to retrieve my cherished memories of my daughter who passed away in [redacted]. Please assist me in recovering my original Facebook account. Regards, A. L. Babjeck.

Hello, I am facing a serious issue with my Facebook account. I utilize it for my business activities, managing personal pages and groups to promote online marketing. However, my account was disabled after I unknowingly shared payment details on my page and group while promoting my e-book. I am seeking assistance to regain access to my account. I have appealed to Facebook by submitting my photo, valid ID, and an apology, but my account remains disabled. Your help in reactivating my account would be greatly appreciated. Thank you for your understanding and kindness. God bless you abundantly.

Hello, I am experiencing a significant issue with my Facebook account. I use it for my business, where I manage personal pages and groups for online marketing. I was about to begin running Facebook ads when my account was disabled. The problem arose when I mistakenly shared payment information on my page and group for interested e-book buyers. I am seeking assistance to reactivate my account so I can regain access and continue my business activities. Despite submitting my picture, valid ID, and an apology, my account remains disabled. This is my primary Facebook account established many years ago, and I earnestly request for it to be reinstated. Below are the necessary details: - Login email: [redacted] - Account name: Sheyi Dairo - Phone number: +[redacted][redacted] - Full name: Oluwaseyi Dairo Your understanding and support are greatly appreciated. Thank you, and may you be blessed abundantly.

I'm having trouble signing in as it keeps saying my email is invalid. I've had this account and email for years. Recently, I got a new phone, upgrading from the Samsung Galaxy S6 to S8, due to a black screen issue. Until about a month and a half ago, I had not experienced any issues with Facebook. However, during that time, friends informed me that I was sending them friend requests even though we were already connected, so I uninstalled Messenger. Since then, I haven't encountered any problems. Please restore my account so I can regain access. I remember the password I've used for years, but I might have recently changed it and cannot recall. The account is registered under Yvonne Perry with the email [redacted] I can still receive emails from friends who are sharing posts from recent events over the weekend. I have other email addresses, but I mainly use [redacted] and [redacted] Thank you for your assistance.

It has been over two weeks since my account was frozen, not disabled. I am unable to proceed with the steps as I keep getting stuck on the first page and cannot access further pages. Despite trying different browsers, computers, and devices, I still cannot change my password or access my account. Pressing the "CONTINUE" button seems impossible. I have important information stored that I cannot manage or respond to. It is frustrating that there is no real support for this issue. This system glitch is unprofessional, and there is no guidance in the help section. My account is under the name "federico.solimeno81."

I forgot my password and tried to reset it using my email but the text message code provided ([redacted]) was incorrect. The system locked me out after one attempt, which led me to try repeatedly. I then requested the code to be sent to my email ([redacted]), but I am still unable to reset my password. I am experiencing the same issue with Kohl's. Can someone assist me in resolving this? I have provided my contact number as [redacted] and my email addresses [redacted] and [redacted] I wish to regain access to my Facebook account without creating a new one as it holds cherished memories in photos. Thank you, Shemicka MsCandyLady Calloway.

Hello, I need some assistance with a troubling situation. Recently, I discovered that the person I married is involved in fraudulent activities and threatening me to extort money from my family. I suspect that this may be a recurring scheme her family is part of. I am overwhelmed and unable to come up with the large sum they are demanding. I heard about her previous marriages and her modus operandi. She marries individuals and then manipulates them for money. I am desperate to protect my family from the consequences of this situation. One request I have is if anyone has access to her old marriage photos that were likely on Facebook before she deleted her account. Her name is Shivani Garg from Shamli. I had a photo with her on my profile which I also have removed. If there is any way to obtain her old marriage pictures, please let me know. If necessary, I can provide a photo for reference. Any help or information would be greatly appreciated. Thank you for your cooperation. Best regards, Honey M.