Was logged on to Facebook, went to a streaming game, it would not close and would not r...
GetHuman-crofutke's customer service issue with Facebook from October 2018
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Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-crofutke will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-crofutke can let us know if they help or not.
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The issue in GetHuman-crofutke's own words
Was logged on to Facebook, went to a streaming game, it would not close and would not remove the smaller streaming image it placed on my phone main screen. Reported a bug to them.*While this was occuring a voice came through the phone sounded like via the streaming game connection not active at this time. He said, he was to sound like a Russian to lead off, and that he now had my group contacts and ppossibly PWs, oulala to ur now my bank account." The voice had a Hawaiian twinge to it I logged out because that became the only way to shut it off. My PWs are ?gone, no longer saved in my anti virus. So I have to enter them manually again until the anti virus saves them again. I already NOTIFIED my bank and Straight talk the phone service provider. *About ** minutes ago.*October **, **** at around **:**PM.*My next step is to notify the anti virus company.
GetHuman-crofutke did not yet indicate what Facebook should do to make this right.
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