I opened an account for my sister who isn't familiar with FB yet. I gave her daughter t...
GetHuman-peggylda's customer service issue with Facebook from October 2018
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Help with my Facebook issue
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-peggylda's own words
I opened an account for my sister who isn't familiar with FB yet. I gave her daughter the password to help her get going. It didn't work. I keep requiring it. FB keeps saying they texted me. I never received any text and forgot the password now. I also made the mistake of using the same user name email that her husband users. So his FB comes up when my niece tries to sign in. The account was successfully made with pictures and friends of hers who I invited. So she has a timeline but can't get in. It's still linked to my phone with my own FB account. I can half sign in but not completely because I didn't save the password. So two accounts come up for me to choose. I can automatically get into mine because the password is saved. But not hers. Others say that u can choose FB to call you with an automated code. I see no option to do so. It's extremely complicated and I need to talk to someone
GetHuman-peggylda did not yet indicate what Facebook should do to make this right.
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GetHuman-peggylda shared this issue with friends on Facebook
Oct 22nd, 2018 12:18am
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