I opened an account for my sister who isn't familiar with FB yet. I gave her daughter t...

GetHuman-peggylda's customer service issue with Facebook from October 2018

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The issue in GetHuman-peggylda's own words
I opened an account for my sister who isn't familiar with FB yet. I gave her daughter the password to help her get going. It didn't work. I keep requiring it. FB keeps saying they texted me. I never received any text and forgot the password now. I also made the mistake of using the same user name email that her husband users. So his FB comes up when my niece tries to sign in. The account was successfully made with pictures and friends of hers who I invited. So she has a timeline but can't get in. It's still linked to my phone with my own FB account. I can half sign in but not completely because I didn't save the password. So two accounts come up for me to choose. I can automatically get into mine because the password is saved. But not hers. Others say that u can choose FB to call you with an automated code. I see no option to do so. It's extremely complicated and I need to talk to someone

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Facebook

Customer service issue
Reported by GetHuman-peggylda
Oct 22nd, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 186209 others
0 customers following this

Timeline

GetHuman-peggylda started working on this issue
Oct 22nd, 2018 12:15am
GetHuman-peggylda shared this issue with friends on Facebook
Oct 22nd, 2018 12:18am

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