I opened up the account in January under the name of Sasha decoy Hunter the email addre...

GetHuman1382447's customer service issue with Facebook from October 2018

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Help with my Facebook issue
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GetHuman1382447's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1382447 will want to follow the link below to head to their help center. We will check on GetHuman1382447 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1382447 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1382447's own words
I opened up the account in January under the name of Sasha decoy Hunter the email address I used at that time was *****@***.com and changed the name to Naomi May mccomb in March. The phone number that was registered to my account was my late fathers and is no longer in use. I use that account to run my awareness group. Can I please have my account back under the email address *****@***.com . I have two accounts on Facebook called naomi may mccomb a personal one I opened in ********* both have same email address linked to it. I have a lot of important information for my awareness group on that page! Please could you possible send certification code to my email instead. *I don't understand what is going on? I have never had problems with logging in before
GetHuman1382447 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1382447
Oct 20th, 2018 - 24d ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 184832 others
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GetHuman1382447 started working on this issue
Oct 20th 6:52pm