Recovery code sent to phone number used for Facebook account

GetHuman-fenceref's customer service issue with Facebook from October 2018

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1 following
Help with my Facebook issue
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The issue in GetHuman-fenceref's own words
Recover password ... I changed the password on my girlfriend's Facebook and I can't remember what it is and she can't log into her email but she has her cell phone which is linked to the account it's area code ***-***-**** and we're trying to get it so she could log back in on her own phone, so is there a way you could send her phone number or an alternative email a reset code for her Facebook. The email she opened the account with is*S*****@***.com*And she has an alternative email address linked to it but we can't access either one the only thing we have access to is her phone number. Please send a recovery code to her phone number
GetHuman-fenceref did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-fenceref
Oct 20th, 2018 - 3 mons ago
I have an issue with Facebook too
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Seen by 8 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-fenceref started working on this issue
Oct 20th, 2018 1:44am
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Oct 20th, 2018 2:01am