Trying to sign into Facebook but keeps asking for a picture and does not do anything after picture is uploaded.

GetHuman1377272's customer service issue with Facebook from October 2018

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The issue in GetHuman1377272's own words
Get signed in ... I have set up an account on facebook. when i first set it up couple days ago i could log into it. Now it keeps asking for me to upload a picture to verify who I am. Not sure how this works since i've never upload a picture to facebook! Anyway I have tried many times to up load picture. Tried it from different computers and even my phone. All do the same. The picture uploads i see it on the screen hit continue and it runs for a minute then comes back to screen with picture on it and tells me nothing. How do I get signed back on when it will not take the picture.
It just keeps coming back to the same screen with no explanation
Get me signed back in
I just signed up for Facebook
don't know what to do just keeps coming back to the same screen with giving no reason why.
I have an issue with Facebook too
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Customer service issue
Reported by GetHuman1377272
Oct 19th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 8 customers so far
Similar issue to 183675 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman1377272 started working on this issue
Oct 19th, 2018 6:41pm