I am writing to complain about an ad you advertise on Facebook *It’s about a weight los...

GetHuman1376783's customer service issue with Facebook from October 2018

2 views | 183599 similar | 0 following
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1376783 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1376783 can let us know if they help or not.
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The issue in GetHuman1376783's own words
I am writing to complain about an ad you advertise on Facebook *It’s about a weight loss tablets company called “ pure vitamins *“KETO*I made the mistake of ordering one bottle which said the cost was £** since then they keep sending bottles which I have not ordered and taking money out of my credit card *So I have had to cancel my card *I sent back * bottles of tabs *It has cost me over £*** *And they won’t give me my money back *This company are dangerous and shouldn’t be allowed to advertise on your Facebook *I would like to warn people not to use this company and have been stopped *Please take note *Also the tabs they are selling are a load of rubbish *Please don’t let other people get conned like I did *Lindy Lacey

GetHuman1376783 did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman1376783
Oct 19th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 183599 others
0 customers following this

Timeline

GetHuman1376783 started working on this issue
Oct 19th, 2018 5:30pm

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