After spending all day setting up my business account on Facebook yesterday, I received...

GetHuman1374047's customer service issue with Facebook from October 2018

182940 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman1374047's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1374047's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1374047 will want to follow the link below to head to their help center. We will check on GetHuman1374047 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1374047 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1374047's own words
After spending all day setting up my business account on Facebook yesterday, I received the following message. "Upload a Photo of Yourself*To get back on Facebook, upload a photo that clearly shows your face. Make sure the photo is well-lit and isn't blurry. Don't include other people in the shot.*We use this photo to help us check that this account belongs to you. We'll delete the photo once we've done this, and it will never appear on your profile."**After uploading numerous photos in both jpeg and png format, nothing ever happens when I click submit. I am unable to access my business account, even though I am trying to upload the picture just as they are asking me to. Please help me get back into my business account.
GetHuman1374047 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1374047 fixed the problem
We are waiting for GetHuman1374047 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1374047 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1374047
Oct 19th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 16 customers so far
Similar issue to 182940 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1374047 started working on this issue
Oct 19th, 2018 5:02am