I never had problems before I was told I won money. I've talked to a Mr. Kelvin he sai...

GetHuman-tleboeuf's customer service issue with Facebook from October 2018

2 views
 | 
182369 similar
 | 
0 following
Help with my Facebook issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
Before contacting them, items GetHuman-tleboeuf may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-tleboeuf's own words
I never had problems before I was told I won money. I've talked to a Mr. Kelvin he said I won money. We messaged for a few days. Last night before I went to bed I get a text that I would receive it today . Then he calls, when I answered he was not there. He did text back to tell me my password was incorrect I sent hi.m what he needed. When I get up today I try to get on facebook and I can't get into my account cause they send me emails to reset a password . Someone has changed my email to my facebook acct. I'm not getting anything due to this. This is the only means I have to keep in touch with my boys that are in a defferent state. Now I can't even message them because it tells me my time has expired. I never had any problems before I stayed loged in on my phone. All I would do is tap the icon on my phone and it would pop up. I feel helpless . I need some one to help me. Besides that I probably didn't win anytjimg. My hopes are crushed. HELP ME PLEASE
GetHuman-tleboeuf did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-tleboeuf fixed the problem
We are waiting for GetHuman-tleboeuf to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-tleboeuf fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-tleboeuf
Oct 18th, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 182369 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-tleboeuf started working on this issue
Oct 18th 7:50pm
GetHuman-tleboeuf shared this issue with friends on Facebook
Oct 18th 7:50pm