Hello! I am trying to connect a business Instagram account (dcandaux) to a Facebook pag...

GetHuman1369277's customer service issue with Facebook from October 2018

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The issue in GetHuman1369277's own words
Hello! I am trying to connect a business Instagram account (dcandaux) to a Facebook page called D. Candaux that is linked to a Facebook account called The Creator of Time. Instagram is still trying to connect to a page (that has been deleted) called d. Candaux. I have logged onto the profile where that page used to exist and I can confirm that it has been deleted but it still comes up when you search D Candaux and our Instagram is still trying to connect to that deleted account. *We are trying to connect the accounts in order to promote posts from the dcandaux Instagram account. This is very urgent as we are running adds on all social accounts and need to be able to promote posts on Instagram as well.
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Facebook

Customer service issue
Reported by GetHuman1369277
Oct 18th, 2018 - a mon ago
I have an issue with Facebook too
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GetHuman1369277 started working on this issue
Oct 18th 2:09pm