I have a * FB personal accounts and * business page I manage. One of my personal pages...

GetHuman-writeous's customer service issue with Facebook from October 2018

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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-writeous's own words
I have a * FB personal accounts and * business page I manage. One of my personal pages has been hacked and that page is linked to my professional business page as I am a published author and I use that FB page to promote my books. My accounts are as follows* Ka'Trina E. Chinyere Cannon-Holt with an email address of *****@***.com. I also manage FB PAGE A Rainbow Across St. Louis Skies which is the name of my *st novel. The account that is curently HACKED is Ka'Trina Rainbow Holt. I am black and the Hacker got into my account and changed my profile picture to a white or Hispanic profile while using my company logo and book images! I am unable to delete any of my pages.because Hacker changed herself to page manager and I cannot DISABLE or deactivate my accounts! Please help in closing Ka'Trina Rainbow Holt page. I can be reached at ***-***-**** or email address *****@***.com Please close this account ASAP! I await your response.**KaTrina Holt
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Customer service issue
Reported by GetHuman-writeous
Oct 18th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 6 customers so far
Similar issue to 181499 others
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GetHuman-writeous started working on this issue
Oct 18th, 2018 3:52am