I don't know what happened..I was on my cell phone facebook and I must of touched somet...

GetHuman-skeederp's customer service issue with Facebook from October 2018

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The issue in GetHuman-skeederp's own words
I don't know what happened..I was on my cell phone facebook and I must of touched something and now it says I asked you to require a *-digit code when anyone tries to access my account from a new device or browser, but I didn't. You have sent me three different codes and non of them work. I had a different e-mail account when I first made my facebook account years ago and it was under *****@***.com , My computer, tablet and cell phone are all linked to this old e-mail account , but I can no longer access this account because I now have a new e-mail address *****@***.com. You have sent me the code to my new e-mail account and I tried to use them but it does not work. Also it says to log out of my account and I can't do that when I can't even get into my facebook account. I have tried to make numerous attempts. I do not want to lost all of my photos and other things I have saved on my facebook account.. I don't know what to do now... please help. I hope you can understand what I am trying to relay to you.* thank you, Skeeder Potridge

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Customer service issue
Reported by GetHuman-skeederp
Oct 16th, 2018 - 4 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 180010 others
0 customers following this


GetHuman-skeederp started working on this issue
Oct 16th, 2018 9:38pm