My Facebook account was hacked and the person took *,***.** from my bank account. They...
GetHuman-kpallen's customer service issue with Facebook from October 2018
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The issue in GetHuman-kpallen's own words
My Facebook account was hacked and the person took *,***.** from my bank account. They hacked my sister’s account too and made * transfers of ***.** each to her account making it look like I gave her *,***.** when in fact they stole it. I was locked out of my own account because they changed my email address. They sent a video to all my contacts with a virus. I opened a new fb account but keep reporting this problem and they shut down my new fb account twice instead of the old account that was hacked. I have the email address they changed on my account and name of person (possibly fake) who I think did this. Facebook has not helped despite my numerous reporting - I can’t even get in my new account now or the old one. I wanted the old one back but if not possible I want it shut down. Many people are still my friends on there thinking it’s ok. Please help asap.
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