Hi, ***Our team is wondering why our ads keep being rejected. ***** : **Our business mo...

GetHuman1355069's customer service issue with Facebook from October 2018

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The issue in GetHuman1355069's own words
Hi, ***Our team is wondering why our ads keep being rejected. ***** : **Our business model is simple : we help students managing their financial situation (university students in Quebec are at least ** years old). What do we do? We offer services (that are totally free) in order to raise awareness regarding finance. We help them to find the best bank for them (one bank is not good for everyone), we help them understanding all the words and all the products available, we make sure they get the maximum amount of money with the student loans program, we make them more conscious about finance. Because of our business model, students know a bit more about finance. They also have less debts (and they have a plan to manage them when they'll graduate). ****There is nothing wrong here. ***How do we make money? We earn commission on references. We talk with the students about the bank we think should be best for them : they agree and we refer them. Students will never have to pay for our services.***So yes, maybe our ads talk about money, students and debts. But not all of them. We think you flagged our page my mistake. And we would like you to unflag our page as soon as possible because we'd like to make ads again. There is no reason why we should be flagged.***** : *The reason you gave us for rejecting our ads is this one links to this page https:**www.facebook.com*policies*ads***We do not understand the fact that you don't accept our business : why are banks allowed then? Why are life coaches and training coaches allowed?***Our audience targets students that are at least ** years old. Our services are not a fraud : it's just informations. ***Our team wants you to change our flagging.***I expected a response from you last week as we wanted to make ads. It would be greatly appreciated to have an answer asap. ***Thanks.

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Customer service issue
Reported by GetHuman1355069
Oct 16th, 2018 - 4 years ago
Seen by 16 customers so far
Similar issue to 179638 others
0 customers following this
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GetHuman1355069 started working on this issue
Oct 16th, 2018 3:52pm
GetHuman1355069 indicated the issue is not fixed yet.
Oct 16th, 2018 3:54pm