Facebook blocked me from signing onto my personal facebook page Phil Fed on Semaphor...
GetHuman1352380's customer service issue with Facebook from October 2018
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Help with my Facebook issue
GetHuman1352380's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1352380 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1352380 can let us know if they help or not.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1352380's own words
Facebook blocked me from signing onto my personal facebook page Phil Fed on Semaphore on * October **** based on their perception of "Unusual activity" There wasn't any unusual activity. * Facebook's request for me to upload a photo of myself for verification purposes is non- sensical as I have never uploaded a photo of myself and consequently they do not have one on file to verify against. Initially, in response to facebook's request for a photo, I endeavoured to upload a Profile and Cover photo which appear on my facebook page. Unfortunately, both of these were rejected. Despite the request for a personal photo being non-sensical, I did upload one yesterday. While this was accepted by facebook I still have not heard from them and I am still unable to access my facebook page: Phil Fed on Semaphore*When I attempt to log In a message appears stating that facebook is still verifying the photo I sent to them, at their request, on Saturday * October **** despite the fact:***Ten days have now elapsed without any apparent action or update from facebook** There has not been any unusual activity on the account as initially alleged by facebook** The photo I sent to facebook on ******* will not assist them to verify my identification as I have never uploaded a photo of myself to facebook. ** Facebook will not allow me to use their on line "Deactived Account" form as they have not classified my account as being deactivated. Apparently, they withhold access based on some other classification. If I could have used the online "Dactivated Account" form I could have sent a copy of my Drivers Licence or Passport as identification.** My personal account is an Administrator on my business account.
GetHuman1352380 did not yet indicate what Facebook should do to make this right.
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GetHuman1352380 indicated the issue is not fixed yet.
Oct 16th, 2018 2:03am
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