My friend sent a msg via messenger about kid picture having cancer and she later said t...

GetHuman-cmenchu's customer service issue with Facebook from October 2018

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The issue in GetHuman-cmenchu's own words
My friend sent a msg via messenger about kid picture having cancer and she later said that it’s a scam. I logged out of my Facebook so I can change my password but when I tried using my recent password it says invalid or it’s an old password. Now I can’t go to my Facebook. I really don’t want to create a new as I have a lot of pictures on my recent Facebook. I tried to go to yahoo with that email I used on Facebook and now it’s not letting me sign in saying email account doesn’t exist but when I tried to open to same account it saying account already exist. Please help! I really do not want to create a new account. The email on my Facebook is *****@***.com*Can I have a different email setup. Thank you Menchu Carmen

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Customer service issue
Reported by GetHuman-cmenchu
Oct 16th, 2018 - 4 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 178933 others
0 customers following this


GetHuman-cmenchu started working on this issue
Oct 16th, 2018 12:24am