A while back an account was made for my fire company called the Centerton Firehouse. I...

GetHuman-nhetzell's customer service issue with Facebook from October 2018

25 views | 178657 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman-nhetzell's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-nhetzell's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-nhetzell will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-nhetzell can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-nhetzell's own words
A while back an account was made for my fire company called the Centerton Firehouse. I became in charge of it as the person who made it left our station. Then Facebook forced me to make it into a page, so I created a page too. But then they asked me to identify myself and send in some way to do that when I did I never heard back from them. Our page is still active and has limited access to it by people I made editors of the page but Ican not gain access to it being the administrator of the page. We need to correct spelling errors and change some background pics. Please tell me if there is some way to gain access to the account again or to the page itself to make these changes I don’t want to shut down the page or really the account either bc of the pictures and members we have acquired through both. Thank you Nash Hetzell Centerton Fire company president

GetHuman-nhetzell did not yet indicate what Facebook should do to make this right.

How GetHuman-nhetzell fixed the problem

We are waiting for GetHuman-nhetzell to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-nhetzell fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-nhetzell
Oct 15th, 2018 - 4 years ago
Not resolved
Seen by 25 customers so far
Similar issue to 178657 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-nhetzell started working on this issue
Oct 15th, 2018 7:23pm

Paying Too Much for Cable?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers