Case ********************Dear Sir or Madam,**my name is Robert Roland, I am originally...
GetHuman1349506's customer service issue with Facebook from October 2018
Help with my Facebook issue
First: share to improve GetHuman1349506's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1349506's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1349506 will want to follow the link below to head to their help center. We will check on GetHuman1349506 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1349506 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1349506's own words
Case ********************Dear Sir or Madam,**my name is Robert Roland, I am originally from Slovakia, but currently working as a cardiologist in Prague, Czechia. I was ** years a happy facebook user until on **th of June, when was my account suddenly without any reason disabled. *Since I have worked and studied in many European countries in last years I gained more than **** contacts, many of them turned into friendships and Facebook was most of the time the main or only way how to reconnect with them despite the distance and lack of free time. That is why I was unpleasant surprised und sad when the account was, surely by mistake, disabled. This is already my *th message (and one per post) without any meaningful reply in the last * months. I am not aware of any violation of your terms. I was not even active in discussions in last * weeks of any kind, did not upload any inappropriate content. I uploaded my ID and medical ID with the same photo as my profile photo. I provided my telephone number in order to be able to send you back some sort of verification number if needed.*I hereby ask you to reactivate my account or please, at least reply and explain the reasons of my alleged violation of terms. If there is any way I can help or to assist you, do not hesitate to contact me.*Yours faithfully,******Robert Roland
GetHuman1349506 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1349506 fixed the problem
We are waiting for GetHuman1349506 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.