I am the General Manager of The Fox Club London. We have two Facebook accounts: The Fox...

GetHuman1347277's customer service issue with Facebook from October 2018

19 views | 178224 similar | 1 following
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GetHuman1347277's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1347277 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1347277 can let us know if they help or not.
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Before contacting them, items GetHuman1347277 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1347277's own words
I am the General Manager of The Fox Club London. We have two Facebook accounts: The Fox Club Restaurant is the name on both with a different profile picture on each. last post on one two years ago and the other five years ago. Both of these were created by social media handlers who did not work in house and I have no means of contacting these people other than via email addresses which are now invalid. We no longer empower these individuals to handle our social media.*I would like Facebook to return admin and editorial rights to me and for one of these pages (with the least followers) to be deleted.*We have refurbished and would like to pay for Facebook advertising through our account and grow our business.*Please reply to me urgently on this??

GetHuman1347277 did not yet indicate what Facebook should do to make this right.

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Customer service issue
Reported by GetHuman1347277
Oct 15th, 2018 - 4 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 178224 others
1 customer following this


GetHuman1347277 started working on this issue
Oct 15th, 2018 1:43pm

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