Yesterday, Gigi Jensen, a person I know who is not a Facebook friend of mine, got a mes...

GetHuman-windsno's customer service issue with Facebook from October 2018

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Help with my Facebook issue

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The issue in GetHuman-windsno's own words
Yesterday, Gigi Jensen, a person I know who is not a Facebook friend of mine, got a message supposedly from me which said something like "Hey Girlfriend.....etc" which is not the way we talk to each other. She was suspicious so just didn't accept it. I obviously did not send the message. Also I did send what turned out to be a spam message to all my messenger contacts last week warning people to not accept a friend request from some random person or they'd be hacked, so I'm not sure if the message that Gigi got had anything to do with the spam I sent out. Do I need to worry that my account has been hacked? And if it has been hacked, what are the consequences? And what can I do about it? Thank you so much!*Sara Rowe

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Facebook

Customer service issue
Reported by GetHuman-windsno
Oct 15th, 2018 - 4 years ago
I have an issue with Facebook too
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Seen by 10 customers so far
Similar issue to 177864 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-windsno started working on this issue
Oct 15th, 2018 3:59am
GetHuman-windsno indicated the issue is not fixed yet.
Oct 16th, 2018 1:26pm
GetHuman-windsno indicated the issue is not fixed yet.
Oct 16th, 2018 2:26pm
GetHuman-windsno confirmed the issue is fixed. Hooray!
Oct 16th, 2018 7:23pm
GetHuman-windsno confirmed the issue is fixed. Hooray!
Oct 16th, 2018 7:31pm

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