A couple of weeks ago my laptop was hacked, but I am not sure if my facebook account wa...

GetHuman-nessyth's customer service issue with Facebook from October 2018

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The issue in GetHuman-nessyth's own words
A couple of weeks ago my laptop was hacked, but I am not sure if my facebook account was compromised or not so when I go to get back into my account that I have had since **** I find that I cannot access it so I made a new account and because my mobile was hacked as well and it shut down I cannot get a code sent to me via mobile. I have emailed you guys a few times concerning this matter and no response. I would love to have my same account under VanessaAdamThomas if it hasn't been hacked because it has all my pictures of my baby girl since she was born. The only way you guys can send me any codes to get into my account whatsoever is through my email account...like I said my mobile was hacked as well and I haven't purchased a new one at this time. I would greatly appreciate any and all help in recovering my old account under a new password of course. Thank you for your time and efforts put into helping me. I would rather not have a new account if possible. * Sincerely, Vanessa Thomas

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Customer service issue
Reported by GetHuman-nessyth
Oct 14th, 2018 - 4 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 177344 others
0 customers following this


GetHuman-nessyth started working on this issue
Oct 14th, 2018 4:41pm

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