Long long ago I had Time Warner roadrunner as my carrier. I opened a facebook account a...

GetHuman-jdraab's customer service issue with Facebook from October 2018

9 views | 177206 similar | 0 following
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jdraab will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-jdraab can let us know if they help or not.
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The issue in GetHuman-jdraab's own words
Long long ago I had Time Warner roadrunner as my carrier. I opened a facebook account and had many friends and acquaintenances. When I changed to another carrier, I forgot I wouldn't be able to change my password. In the meantime, someone else has hacked my account many times over the last eight years. I didn't want to delete the account because it contains many pictures and comments about my first wife. She died five years ago. However the number of hacks and contacts to friends are getting worse and I would rather delete the account than have my friends being asked for money by some fraudulent users of my account. My account name is John D Raab and the original email address is was connected to was *****@***.com My current phone number is ***-***-****

GetHuman-jdraab did not yet indicate what Facebook should do to make this right.

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Customer service issue
Reported by GetHuman-jdraab
Oct 14th, 2018 - 4 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 177206 others
0 customers following this


GetHuman-jdraab started working on this issue
Oct 14th, 2018 2:08pm

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