I thought I was talking to my cousin yesterday now he was telling me about this new gov...
GetHuman-thbigon's customer service issue with Facebook from October 2018
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Help with my Facebook issue
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Waiting to see what went wrong with our suggestion for how to get Facebook help.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-thbigon's own words
I thought I was talking to my cousin yesterday now he was telling me about this new government problem and told me that I should see what they had for me. He gave me a phone number to text didn't think nothing of it and text them and they asked for my full name address and phone number and for my Facebook account name the whole time my cousin was asking me so what have they sent me so I told him and he said yeah they asked me all the same things so I didn't see any harm in it but right after that I was logged out of Facebook and then my messenger account as well I was asked to sign back into my account and I couldn't so then I tried to get back into my Facebook account and can't do that either and then I tried to get a recovery code like I have in the past but it is like I never had an account through Facebook
GetHuman-thbigon did not yet indicate what Facebook should do to make this right.
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