Yesterday I got a message that someone was trying to contact minor boys (**-** years ol...

GetHuman-fitbeaut's customer service issue with Facebook from October 2018

5 views | 177001 similar | 0 following
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-fitbeaut's own words
Yesterday I got a message that someone was trying to contact minor boys (**-** years old) while using my pictures. Pictures that I’ve deleted a while ago from my instagram (@elise.verm). **After reporting this to you MY account was disabled because I ‘was acting to be someone else’. I filled in a form and sent you a picture of my drivers license etc. but I still did not get my account back. **However, the account that was using my pictures was still there (@beaninrayna). After sending complaints to you in multiple ways this account was finally deleted. However I still do not have my account back. **I’m sending you this since I know facebook and instagram are linked together and the instagram help center is not responding to me. **Please reactivate my account again so I can start using it again.

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Facebook

Customer service issue
Reported by GetHuman-fitbeaut
Oct 14th, 2018 - 4 years ago
Fixed
Seen by 5 customers so far
Similar issue to 177001 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-fitbeaut started working on this issue
Oct 14th, 2018 7:52am
GetHuman-fitbeaut indicated the issue is not fixed yet.
Oct 15th, 2018 8:13am
GetHuman-fitbeaut indicated the issue is not fixed yet.
Oct 15th, 2018 8:13am