I have a facebook account that i sell things on marketplace and its important to me bc...

GetHuman-smileoli's customer service issue with Facebook from October 2018

14 views | 176443 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman-smileoli's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-smileoli may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-smileoli's own words
I have a facebook account that i sell things on marketplace and its important to me bc i have pictures of me and my brother who has passed on there, that are set to “only me”. I changed my number and when i went to log into facebook I forgot my password so I tried to reset but the email I no longer use and I can’t click to send to my phone because I no longer have the same number. I went through the steps to recover my account and did the whole “trusted” friends process and it keeps saying it sent a confirmation email to my new email (*****@***.com) and I havent got it, and its been a few days. I was wondering if there is anything else I could do if you could text me new number instead. Also, when i try to use a new number, it says my number is already to someone else’s facebook. I desperately need my old facebook back.

GetHuman-smileoli did not yet indicate what Facebook should do to make this right.

How GetHuman-smileoli fixed the problem

We are waiting for GetHuman-smileoli to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-smileoli fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-smileoli
Oct 13th, 2018 - 4 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 176443 others
0 customers following this


GetHuman-smileoli started working on this issue
Oct 13th, 2018 6:03pm

Moving? We Make It Easy.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians