i have two-step verification on my Facebook account...meaning that every time i log in...
GetHuman-miaexclu's customer service issue with Facebook from October 2018
16 views | 176403 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman-miaexclu's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-miaexclu's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-miaexclu will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-miaexclu can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-miaexclu's own words
i have two-step verification on my Facebook account...meaning that every time i log in from an unknown device, i must input a security code token that gets sent directly to my phone.... that is where the problem lies. My phone is dead and i left it at a friends house last night. i dont think she even knows i left it over there.... i was going to log into my facebook from my moms laptop to message her and ask her if she could find it at her house. but because i cant receive the code from my phone, i cant log in. ive already emailed FB support a picture of me holding a code they generated in order to authenticate my profile in that way but i need my phone immediately for a time-sensitive errand today and i cannot just drive to her house to get it, FB has not responded to my authentication email. i have access to the email and the secondary email for my facebook and i need help getting past my own two-step authentication...thank you.
GetHuman-miaexclu did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-miaexclu fixed the problem
We are waiting for GetHuman-miaexclu to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.