On ********** I was unable to login to my facebook account. I tried changing passwords...

GetHuman-bobsharp's customer service issue with Facebook from October 2018

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The issue in GetHuman-bobsharp's own words
On ********** I was unable to login to my facebook account. I tried changing passwords several times but to no avail. Eventually it sated that I had tried too many times so I would have to try later. I eventually received a notice in my email account that the subject was: Please update your credentials for the account *****@***.com. From: Microsoft Date: ********** *:** PM To: bob sharp ******@***.com* It then said: Account Status: The last successful sync was on ******** **:** AM UTC How to Fix It: If you're using the new Mail experience in Outlook.com: *On the toolbar, select the Settings icon, then select View all Outlook settings. Select Sync email to see your Connected accounts. Check the details for the connected account that's stopped working and correct the problem. If you're using the Classic version of Outlook.com: On the toolbar, select the Settings icon*Mail*Connected accounts. Check the details for the connected account that's stopped working and correct the problem. Note: To stop receiving these notifications, please remove or fix the connected account that's not syncing. Microsoft will never ask for your password over email. This system notification isn't an email message and you can't reply to it. I looked at my email accounts, *****@***.com and *****@***.com. They appeared to be synced and both have been working since I downloaded Windows ** a couple of years ago. When I try to sign into facebook, it just goes to the sign up page again. Can you help?

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Customer service issue
Reported by GetHuman-bobsharp
Oct 13th, 2018 - 4 years ago
Not resolved
Seen by 40 customers so far
Similar issue to 176392 others
2 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman-bobsharp started working on this issue
Oct 13th, 2018 5:09pm

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