Facebook Customer Service Issues

I posted an advertisement on a public Facebook group for long-term rentals in Lanzarote. Unfortunately, my phone has been compromised and someone copied my ad to multiple pages. The individual responsible, Alan D., is using the emails [redacted], [redacted], and [redacted] This has become a criminal case and is being taken to court as the harassment continues. I have sought help to delete one of the fake accounts, but it may take up to 30 days. I am constantly worried about the situation and seek immediate removal of my listing from the rental websites.

I was attempting to update my Facebook information after being hacked, but I am unable to reset my password as I cannot remember it. The email linked to my account is an old one from seven to eight years ago which I no longer have access to. I tried to get a reset code through my phone number, but it does not work. The email registered with Facebook is [redacted], which is no longer valid. I was trying to update it to my current email. If there is any way to assist me in resolving this issue, I would greatly appreciate it.

I am seeking assistance regarding a Facebook account that its owner has been stalking me. Despite reporting the issue to Facebook, no action has been taken to address this concerning matter. I have exhausted all available options to block this individual, yet he persists in contacting not only me but also my family members. I urgently request for this person, Brad Larmee from Lenoir, Tennessee, to be blocked from Facebook and for his various accounts to be restricted, as he has gone as far as creating profiles posing as a woman. The situation has escalated to the point where I fear for my safety and need immediate intervention to ensure the safety of myself and my family. Your prompt attention to this matter is greatly appreciated.

Hello, my name is Fredy Pastory Utd. I have been disabled for unintentionally sharing a football match highlights video of Man Utd vs. Newcastle Utd, which goes against Facebook's rights. I want to sincerely apologize to Facebook and acknowledge my mistake. I truly value Facebook; during my offline days, I feel stressed and frustrated as it is a significant part of my life. My account holds many of my belongings and memories. I humbly request help in regaining access to my account. I assure you that I will not make the same error again. I have learned from my mistake and hope for your forgiveness and assistance in reopening my account. I also apologize to the affected third party. Username: Fredy Pastory Utd Email: [redacted] Thank you.

Hello, my name is Fredy Pastory Utd. Sadly, my account got disabled for sharing a football match highlights video of Manchester Utd vs Newcastle Utd. I violated Facebook's rights and I take full responsibility for my actions. I want to apologize to Facebook and all involved third parties. Facebook means a lot to me as it holds many memories and important things. I assure you that I have learned from this mistake and I will not repeat it. I will use the platform more responsibly in the future. I kindly request your assistance in reactivating my account. I am sincerely sorry for any inconvenience caused. Thank you for understanding.

I have encountered multiple instances where Facebook continuously logged me out, citing unusual activity, prompting me to secure my account by following instructions that required submitting a photo or entering my mobile number. After submitting a photo, I regained access, only to be logged out again shortly after due to supposed security issues, necessitating the re-entry of my mobile number. However, this time, upon providing my number, an error message stated it was invalid, despite its correctness. I have attempted this process multiple times with various numbers to no avail. I have been unable to access my Facebook account for nearly a week, causing significant frustration. I urgently seek assistance in recovering my account.

I am reaching out for assistance regarding an issue with my Facebook account. I received a notification about suspicious activity which led to my account being locked. Despite numerous attempts to regain access, I am stuck at the Check Commerce Posts page. Upon clicking the button, a white circle endlessly spins without progressing further. I have attempted various browsers and post deletion methods, all resulting in the same issue. With each logout, I am required to repeat the entire process of creating a new password. I hope for a resolution that allows me to unlock my account promptly. If there are alternative solutions, I am eager to explore them.

Yesterday I already notified you about this issue, but it still hasn't been resolved. I am unable to watch any videos on my Facebook app. When I try to watch the first video, it works fine, but any subsequent videos only play sound without the video. This problem occurs with every video I try to watch. If I close the app and reopen it, I can only watch the first video again; the problem persists with the following videos. It has been two days now, and the issue has not changed.

I reported this issue yesterday, but it still hasn't been resolved. I am unable to watch any videos on my Facebook app. The problem started at 1:04 AM on 12.10.[redacted]. When I watch the first video, it plays fine, but when I try to watch another video afterwards, I can only hear the sound without seeing any video. This occurs with all videos I try to watch. If I close Facebook and try to watch a different video, I can see the first one, but not the subsequent ones. This has been happening for the past two days and I would like to know why this problem is occurring.

I am frustrated by Facebook's attempt to control what we see and think. Users should have the freedom to choose what to believe without being censored. Facebook shouldn't fear allowing diverse opinions as it won't change the behavior of those already extreme. Their narrow view of radicalism is irrational. I have an account on Facebook that I seldom use and would like to delete. I believe that once a platform respectful of civil liberties arises, Facebook will become obsolete. Change is on the horizon.

I have been unable to resolve an issue through my Facebook profile. There is a persistent problem with a person named Josephine Williams appearing in my settings. Her name tops the list in various notification categories like friend requests, friend updates, and activity about me, even though I have no connection with her and can't find her profile on Facebook. I've changed my password following advice from others facing the same issue, but this hasn't removed her from my settings. It's concerning as I'm unsure if she's a hacker. On the mobile app, she consistently appears in my notification settings each time I access Facebook. Please assist in removing her from my settings.

I contacted Facebook regarding a false accusation made by Kianna Marshall. In her post, she claimed there was an incident where she was shouting and using false information about my son, daughter, and me, putting our businesses at risk. The post contains harassment, false news, and threatens our safety with mentions of violence. I have evidence of the incident through pictures and store cameras. Removing this post is crucial for our safety and reputation. Facebook, please reach out to me at [redacted] to resolve this matter promptly. This situation needs urgent attention as it has escalated to threats of harm with a bat and disclosure of personal information. Your action on this matter is vital to ensuring our safety and business stability. Thank you for your cooperation.

I am inquiring about the recent disabling of my Facebook account after being a loyal user for over 9 years. I have never encountered this issue before. I am unsure of the reason behind the account disabling. If I have unknowingly violated any policies, I sincerely apologize and would rectify the situation promptly. Reaching out to me before taking such actions could have prevented this inconvenience. My account holds cherished memories in the form of photos that I cannot access anywhere else. Facebook is my primary means of connecting with family abroad. I kindly request assistance in resolving this matter and reactivating my account so I can regain access to my cherished memories and connections.

My brother asked for my phone number associated with my Gmail account, and I feel overwhelmed by new technology. He had access to my Gmail and password, even though he wasn't supposed to. When I asked for my note back, he took a picture instead of returning it. I've been unable to log into my Facebook account for about a week, and I discovered multiple unauthorized Facebook updates under the name Georgina Mendoza Gutierrez, although I go by Gina Gutierrez. I need both accounts closed, passwords reset, and my security increased. I suspect my brother also accessed my mail during a visit. I changed my Gmail password, but I fear my account may still be compromised. I also have my husband's Gmail account on my phone: [redacted]

I am facing an issue with my account. I created an account to save an Android game using Facebook. My FFBE account is linked to this Facebook account I made specifically for the game save. Since it was solely for this purpose, the ID does not match and I cannot recall the birthdate registered on this account. This Facebook account has no friends or profile picture. I am desperate to access it to retrieve my FFBE account. The email associated with it is the one I am using to reach out. The account is under the name Janice Stephenson. I have already reached out to FFBE support, but they were unable to assist me. Kindly advise if you need more details. I sincerely hope to regain access to my account. Thank you.

Once again, I shared a cute picture of my daughter with a frog on her chest for her grandmother to see. However, after receiving an email stating it was inappropriate, I struggled for a week to remove it due to Facebook's confusing settings. Despite deleting the photos, my account now seems to be malfunctioning, possibly blocked or restricted by Facebook. I shared the image for innocent fun, and now I'm frustrated that my account is not working properly. Please rectify this issue promptly. If necessary, you can reach out to me at [redacted] It's disappointing that it's so challenging to contact you for support. I hope this matter can be resolved soon, or else I may consider uninstalling Facebook from my phone. Thank you, this is my third attempt to address this problem.

My daughter has been trying to contact Facebook for over a week as she is locked out of her account. She has provided her picture and driver's license. Her account was created with an old AOL email and an outdated phone number. We are unable to receive the codes sent to these old contacts. AOL requires the old phone number to assist in account recovery. She is getting married soon, and Facebook is crucial for her wedding planning communication with friends and family. She has yet to receive a response to her requests. I am reaching out for help on her behalf. Thank you. Best, N.M.

I was on Facebook when I got a message saying my account was about to expire, and then my screen went black. This also happened on Messenger. Some friends told me a hacker is using my account. I've tried to create a new account, but it won't let me as it says my email is already in use. I've had issues with hacking before, and now I might have multiple accounts. I've taken a photo holding a code but don't know how to send it through SMS as recommended. Can the extra accounts be deleted, and how can I prevent further hacking attempts? I am lost and need assistance with all of this.

I recently reconnected with my ex-girlfriend, P.E., on Facebook after over two decades. I complimented her on her career progress and needed to discuss something important over the phone. Unfortunately, after sharing too much about myself, she became distant and abrupt in her responses. Despite my attempts to explain, she stopped showing affection and communication, which left me confused and hurt. I reached out multiple times but received no response. I acknowledge that some of my actions, especially contacting her under the influence, were inappropriate and unwelcome. I regret any discomfort or distress I have caused. I am sincerely sorry for my behavior and the misuse of your platform.

Facebook is not promoting my soap store products in CT. I own 2 brick-and-mortar stores and cannot sell online. They refuse to boost my ad for my CBD (hemp oil) bath products. This oil is [redacted]% legal with no THC, different from marijuana. Facebook claims it's an illegal drug, which is untrue. It's legal and safe. As a minority-owned small business in CT, I face obstacles advertising legal goods. Facebook must understand US laws. I notice countless overseas scam artists selling fake medical devices without issue.