I have an account of had eight years. I got locked out of my account saying that they w...

GetHuman1338496's customer service issue with Facebook from October 2018

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The issue in GetHuman1338496's own words
I have an account of had eight years. I got locked out of my account saying that they were multiple users. The email that I use for this account no longer exists and I definitely don't remember the password. So I purchased another phone set up another Facebook account and today I got locked out of it because they said that I wasn't who I was saying I was my first email address that I used was RB *** ** at gmail.com that does not exist anymore okay then you and that I open that I was blocked out of the email is *****@***.com the phone number for the first account is *** *** ****. For the New York app that I just opened yesterday that I'm locked out of my phone number for it is ***-***-**** could you please let me get into my account or at least delete the first account and let open the second account

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Customer service issue
Reported by GetHuman1338496
Oct 13th, 2018 - 4 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 176298 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman1338496 started working on this issue
Oct 13th, 2018 3:29pm

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