I am admin for a group and we are getting so many requests from what appears to be fake...
GetHuman-encoretr's customer service issue with Facebook from October 2018
1 view | 176230 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman-encoretr's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-encoretr's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-encoretr will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-encoretr can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-encoretr may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-encoretr's own words
I am admin for a group and we are getting so many requests from what appears to be fake accounts from women in all parts of the world. Many of the pictures are dated. Most of them don't have friends and if they do they are men only (minimal amount of friends . . . like *). The majority of the accounts have been established in July of this year . . . a few in August and September. I could not find a way to contact Facebook about this particular problem. I have reported a few of them as fakes but there is just to many. Some of them I have blocked because they have asked more than once. To date we have denied ** requests from these kind of accounts. It would be great if I could snap shot some of this accounts directly to a representative at FB so they could look into these accounts and put a stop to it. Let me know if you have any suggestions or guidance of how to contact FB. Thank you.
GetHuman-encoretr did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-encoretr fixed the problem
We are waiting for GetHuman-encoretr to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!