I would like to change my email address on my facebbook account , username: carol n kei...

GetHuman-kandcjoh's customer service issue with Facebook from October 2018

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Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kandcjoh will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-kandcjoh can let us know if they help or not.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-kandcjoh's own words
I would like to change my email address on my facebbook account , username: carol n keith johnson,but i need to put in my password which i have forgotten in order to do this. To retrieve or change my password you are sending a code to the email address on my account which is obsolete and I cannot access it hence the need to change my email address to *****@***.com. To complicate matters i deleted my other facebook account on Friday username: carol johnson which uses the email kandcjohnson** @gmail.com and definitely do not want to reopen this other facebook account. I need help to change my contact email so I can receive the codes sent to me. Also, I am unable to receive messages on my mobile phone due to poor signals in this area.
GetHuman-kandcjoh did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-kandcjoh
Oct 13th, 2018 - 2 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 176111 others
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GetHuman-kandcjoh started working on this issue
Oct 13th, 2018 12:43pm
GetHuman-kandcjoh shared this issue with friends on Facebook
Oct 13th, 2018 12:44pm