We are the Wetmore-Hardscrabble Historical and Genealogical Society-a non--profit histo...

GetHuman-annehayw's customer service issue with Facebook from October 2018

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The issue in GetHuman-annehayw's own words
We are the Wetmore-Hardscrabble Historical and Genealogical Society-a non--profit historical organization. Recently, I was contacted by FB telling me that I needed to create a Page for the WHG&HS which I did. Today, I am unable to log onto the account because I'm being told that I need to enter the name we use everyday, plus provide some sort of ID. The name we use every day, Wetmore-Hardscrabble Genealogical and Historical Society is what we go by, but I could not enter that. So, I entered Wetmore History Center. Of course, any paperwork we have will be listed in the full name, not Wetmore History Center. I feel that I have messed things up and need help from you before I proceed any further.
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Customer service issue
Reported by GetHuman-annehayw
Oct 11th, 2018 - a mon ago
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GetHuman-annehayw started working on this issue
Oct 11th 9:45pm