We are the Wetmore-Hardscrabble Historical and Genealogical Society-a non--profit histo...

GetHuman-annehayw's customer service issue with Facebook from October 2018

2 views
 | 
174594 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-annehayw's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-annehayw's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-annehayw will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-annehayw can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-annehayw may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-annehayw's own words
We are the Wetmore-Hardscrabble Historical and Genealogical Society-a non--profit historical organization. Recently, I was contacted by FB telling me that I needed to create a Page for the WHG&HS which I did. Today, I am unable to log onto the account because I'm being told that I need to enter the name we use everyday, plus provide some sort of ID. The name we use every day, Wetmore-Hardscrabble Genealogical and Historical Society is what we go by, but I could not enter that. So, I entered Wetmore History Center. Of course, any paperwork we have will be listed in the full name, not Wetmore History Center. I feel that I have messed things up and need help from you before I proceed any further.
GetHuman-annehayw did not yet indicate what Facebook should do to make this right.
How GetHuman-annehayw fixed the problem
We are waiting for GetHuman-annehayw to fix the problem and share the solution with the rest of us customers.
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-annehayw fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-annehayw
Oct 11th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 174594 others
0 customers following this
Timeline
GetHuman-annehayw started working on this issue
Oct 11th, 2018 9:45pm