Facebook Customer Service Issues

I am having trouble accessing my Facebook account. Last Sunday, I tried to check my messages on Messenger but I got a "session expired" message. When I tried to log in again, I was prompted to enter my full name, but I accidentally went back. Then, I was asked to provide pictures of my identity documents like a driver's license or passport. I submitted my national ID and later my passport picture. I only used my name Adnan, but my full passport name is Zunayd Muhammad Adnan. I was told to wait, but it's been over three days with no resolution. I've been using this account for over 8 years, and it has connections to many friends and family members with countless memories. I'm desperate to regain access to my account. Your assistance in resolving this matter is sincerely appreciated.

Hello, this is my second attempt to contact you, but unfortunately, I have not received any response. I encountered an issue with my account recently. After many years, I tried to log in, and to my surprise, all my data was missing. It seemed like my profile was reset, deleting all my photos, friends, and history. I was then prompted to verify my identity by uploading an image. Today, when I tried to log in again, I was informed that my account was disabled. I followed the instructions to retrieve my data by submitting the necessary documents but ultimately received a message stating that my email is not linked to any Facebook account. I am puzzled by this situation and would appreciate assistance in recovering my information. Thank you. Best regards, Artiman.

My wife created a Facebook account using my name and pictures without my knowledge or access. She uses it to communicate with females to check on my past relationships, causing issues for me. I request the account named Anthony Herron containing images of me, including one in a muscle shirt with a black panther tattoo on my right shoulder, be disabled. My wife, Elizabeth Herron, is connected to the account. I do not have my own active Facebook profile.

I was automatically logged out of my previous Facebook account, possibly due to it being hacked. I tried to recover it but couldn't remember my password. Unfortunately, I couldn't receive a reset code because the email and phone number associated with the account were no longer active. I created a new account, but it's now locked and Facebook needs to verify it's me with a photo due to cloning issues. I would like to know how long it will take for Facebook to address this and I want my old account, Simone Woodcock, to be deleted along with the mobile number, [redacted], linked to it.

I received the notice yesterday about a login attempt on my account. I tried to follow the instructions but couldn't use my old password. I'm locked out now and need help resolving this issue since I rely on Facebook. You can reach me at [redacted] or at [redacted]. I prefer phone assistance unless it's an extended process. Thank you for your help, Melody. Someone tried to access your account on October 9 at 4:39 PM from an unknown device, prompting this message to ensure your account's safety as a precaution. If this wasn't you, please log in so we can assist you further to protect your account. Thanks, The Facebook Team

Hi, I recently encountered an issue with my Facebook account regarding security concerns. My account was logged out automatically and when attempting to log back in, I kept getting a message prompting me to use a different account. Upon trying to reset my password, I was informed that my account was disabled. I reached out for help and provided my driving license for identification. Despite sending about eight different types of IDs, including a credit card, bank statement, insurance, and ARC, I only received a generic response stating they were unable to confirm the owner of the account. It has been 10 days now, and I am still unable to access my account or receive further assistance, despite providing all the requested information.

I had a dispute with the mother of my child. She accessed my tablet and changed my Facebook password along with the primary email connected to the account. Despite trying to cancel any requests through my phone, it appears she had already managed to review and approve everything sent to my email. I regained access to my email and enabled two-step verification, but I lack access to her email to rectify the changes she made. I urgently need assistance in recovering my Facebook account. I can provide any necessary information to confirm my identity. Thank you for your help. Previous primary email for my Facebook account: [redacted].

Hello Facebook/Instagram, My name is Aladdin Owoh, the owner of UKHoodIssues. Unfortunately, my account was disabled due to an alleged violation of an Instagram rule. I have identified the individual, "SouthSideDrilla," who I believe reported me out of spite. He falsely accused me of copyright infringement on a song that he does not own. This person has been targeting and harassing me on Instagram and YouTube for weeks. Following the report, he even went to the extent of mocking me on his story and harassing me on my personal Instagram account. I appeal to Instagram support to thoroughly review this matter. With over 60k followers and a growing fan base, I am devastated to see all my hard work jeopardized by someone who holds a grudge against me. Please reactivate my account. Thank you, Facebook/Instagram.

I am disappointed by the lack of accountability regarding Mr. Joel Kaplan's support for a Supreme Court nominee accused of lying during his confirmation hearing. This reflects poorly on Facebook. It is dishonorable for Mr. Kaplan to support a friend who lied to the Senate judiciary. I recommend reading the analysis provided in the following link for further insight. I believe Mr. Kaplan should be terminated for his lack of responsibility in not informing the company beforehand. Sincerely, John W. Fiske

Two days ago, I woke up around 7:00 AM CT, grabbed my iPhone, and tried to open my Facebook app, only to find out that my session had expired, and I was logged out. When I tried to log back in, I couldn't, which made me worry that my account was hacked. Checking the activity with my wife, we discovered that around 2:00 AM, a mass invite was sent to my friends list leading to an Arabic website. Worried, I froze my debit card as it was somewhat linked to my Facebook account. The main issue now is that the email connected to my Facebook was created 10 years ago, and I no longer have access to it. I contacted Microsoft about the Hotmail account linked to it, and they mentioned that after a period of inactivity, the account could be deleted, and the domain becomes available. However, I recreated the email two days ago, but Facebook won't send the password reset link elsewhere. I'm stuck without access to my account which has personal information and photos. Desperately seeking help!

As a Canadian Citizen, I recently underwent a security clearance check. The Canadian government discovered an active webpage associated with my name, Elisaveta Rozenberg, which I had deleted back in Grade 9. Unfortunately, I cannot recall the email linked to this account, and it has now become crucial for me to access it promptly as my job is at risk. I have been unable to locate the page through a Facebook search, leading me to suspect it might be a dormant or compromised account. The urgency stems from inquiries by the Canadian security service, and I am uncertain whether the page is indeed inactive, or the reasons behind its invisibility. Details on the page include my Skype and Instagram information, a wrong birthday (July 5), a profile picture of a Caucasian girl, and text in Cyrillic characters.

My previous Facebook account under the name Simone Woodcock might have been hacked since I was logged out. I couldn't recover it because I forgot my password and couldn't get a new reset code from Facebook as the email and phone numbers were not in use. I created a new account under Simone Jessica Woodcock which is my full name, but I'm blocked until I send a picture as per Facebook's request to verify my identity due to the cloning issues. I need Facebook to assist and resolve this quickly as it is vital for my business. Many thanks. 🙏

My Facebook account was recently hacked by my ex-husband. He changed the passwords, email addresses, and phone numbers, redirecting everything to his email for recovery. I had created a new account, Tish Lucero, to avoid him, but he's taken control of both accounts, messaging people and posting things pretending to be me. I want both accounts deactivated, but desperately need my photos. He also hacked my Google account where my pictures are stored. Please send me my pictures before deleting them. Contact me at [redacted] or [redacted] Thank you.

I recently received a suspicious notification from a familiar name, Patti Krasen, claiming to have a video of interest. After clicking on the link provided, I found my name among others and was prompted to sign in to Vevo using my email. Realizing it might be a hacker, I promptly logged out. However, upon attempting to log back in, I encountered difficulties and even received a verification code to an unfamiliar email address instead of my own. Despite efforts to resolve the issue through the Help Center, my original account remains inaccessible, leading to concerns about losing valuable photos and posts. Even after creating a new account, I was unable to retrieve my old account, resulting in access only to posts since July. As someone who cherishes memories dating back to [redacted] on the old account, I am anxious about potential data loss and seek guidance on recovering access. Both accounts are registered under my name, Mary Esther Rositas.

Facebook has not been able to ensure the safety of my information, and this marks the third time I've requested Facebook to completely remove me from their database. Despite reaching out multiple times, I have not received any response. I am adamant about having all traces of my account removed, not just a login deactivation. I do not want any association with Facebook or any of my data on their servers. If my requests continue to be ignored, I will pursue legal action to ensure my data is completely removed. Facebook's inability to protect user data from hacks has led me to regret signing up with them.

About three years ago, my account was compromised when my email was hacked. During a difficult time due to a separation from my ex-husband, I was facing harassment from his new partner, leading me to involve local law enforcement. Unfortunately, my account was hacked during this period, and I have been unable to access it since. I am willing to provide any necessary information to verify my identity as the rightful account owner, such as previous passwords, email addresses, phone numbers, and partial Social Security numbers. The email address associated with the account is v******[redacted], and the last four digits of the old phone number linked to it are [redacted]. I am eager to regain access to my account and would appreciate any assistance you can provide.

I created a Facebook account 10 days ago. Initially, it worked well for 2 days, but then I received a message saying the session had expired, and I was logged out. When I tried to log back in, it said my password was incorrect. I attempted to reset my password via email but did not receive the code. Later, I discovered that the email linked to my account had been changed. Despite my efforts, I couldn't recover my account, so I created a new one. Surprisingly, I noticed that the profile picture on my old account had been changed, indicating unauthorized access. I suspect my old account has been hacked and could be misused.

My name is Stephanie Reid, and I've had multiple instances of hacking on my account. I've attempted to deactivate it, but the hacker altered my password, preventing me from doing so. The profile picture shows me as a nurse with my two sons. The hacker has also targeted my AT&T account and numerous scam companies keep calling my cell phone. One of the hackers identified was Bruce Reid, along with others. As a Campbell University student, I wish to have my account completely wiped out to prevent any further hacking incidents. Despite entering my email address, the system keeps stating it's incorrect. Kindly assist me in deactivating my account permanently. A friend, Brandi Perkins, warned me about her hacked account. My most recent post was on August 22nd regarding my exit from Facebook. I reside in Pikeville, and to verify my identity, I can provide a photo of my nursing badge from work.

I am having trouble accessing my old Facebook account linked to [redacted] as I no longer have access to the email or phone number associated with it. Resetting the password for my old Hotmail account is challenging because I lack an alternative password or an updated phone number for recovery. Due to this, I am unable to receive a new password for my old Facebook account as I cannot access any recovery methods. I have since created a new Facebook account under [redacted], but I still require access to my previous account. I am willing to provide identification or any necessary information related to my old account to resolve this issue.

I am facing an issue on Facebook with sharing links from my blog to my page. For the past few months, I have been unable to post a link with a preview from my blog to my page successfully. When I try to share a link without a preview, the post goes through, but when I try with a preview showing the open graph image, it fails with an error message. I have attempted various solutions without success. Posting without an image affects my SEO and limits my reach. I am reaching out to Facebook to resolve this matter promptly, as I believe they can improve the platform for communication and business purposes. Thank you.