SMS messages to my cell phone to verify my login no longer arrives from facebook. **My...

GetHuman-moretimb's customer service issue with Facebook from October 2018

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Help with my Facebook issue
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The issue in GetHuman-moretimb's own words
Trying to login but page says "Link broken or page Suspended" ... SMS messages to my cell phone to verify my login no longer arrives from facebook. **My login page says" This page isn't available The link you followed may be broken, or the page may have been removed."**I can change the PW but I can't login. This account has been running since **** so I doubt it has been suspended.**https:**www.facebook.com*bruce.h.allen**I used my wife's facebook to see if my page is still there and it is. So I posted a message on my page saying my account may be compromised and for people to report to my wife's page if unwanted messages are sent from my account.**Recently a link appeared on the left side of my page for some kind of illicit page. I could not get rid of the link - so I went to the illicit page and saw that it was actually a good page I had subscribed to and that had been hacked and the Title of that page changed. Hence the link "Girls USA" hijacked the previous good link. I reported it to Facebook but got no reply. **I cannot get to the page that lets me use a friend to help me because I cannot get my SMS message. My thinking is that the account is hacked and that my phone number has been changed.**I tried to send a photo and a number given by facebook to verify but the message send fails and tells me that the page does not exist.**ANY help in this issue is REALLY appreciated.**Bruce
The cell phone number is not getting SMS messages for the past * days - so logging in is impossible
Please check to see whether the cell phone number in my account has been changed. If not, find out why it is no longer sending a login SMS verification number. Email me at the account email to help me get back on the page.**The facebook system says my account may be "Removed" but using my wife's facebook account, I can see the page.
I have had this account since **** and never once had an issue.
I work on the Internet for a living so I have tried all avenues published by FB to resolve this issue - including trying to send a photo myself with a number from FB - but for some reason the system thinks the page is gone.
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Customer service issue
Reported by GetHuman-moretimb
Oct 11th, 2018 - 2 years ago
Fixed
Seen by 11 customers so far
Similar issue to 174543 others
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Email on Account
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Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-moretimb started working on this issue
Oct 11th, 2018 9:03pm
GetHuman-moretimb shared this issue with others over email
Oct 11th, 2018 9:06pm
GetHuman-moretimb indicated the issue is not fixed yet.
Oct 12th, 2018 9:59pm

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