I no longer have access to my old mobile phone number. As a result, I can no longer log...
GetHuman1318246's customer service issue with Facebook from October 2018
Help with my Facebook issue
GetHuman1318246's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1318246 will want to follow the link below to head to their help center. We will check on GetHuman1318246 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1318246 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1318246's own words
I no longer have access to my old mobile phone number. As a result, I can no longer log into my Facebook account without it requesting a code that is automatically sent to my previous mobile phone number. (As stated above, I no longer have access to.) I have tried numerous other options to log into my Facebook account, using other methods, such as email, my actual password and taking a selfie, holding a piece of paper with a paccific code written down on it. I feel as with my limited knowledge of such technology I have tried all “do it yourself” resources available. I would like you to give me a straight forward, step by step process of how to access my Facebook account WITHOUT USING A CODE THAT IS NOT SENT TO MY PREVIOUS MOBILE PHONE NUMBER. Thank you.
GetHuman1318246 did not yet indicate what Facebook should do to make this right.
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