I was trying to login and it said my password was incorrect. So i clicked on forgot pas...

GetHuman-raish's customer service issue with Facebook from October 2018

2 views | 166560 similar | 0 following
Help with my Facebook issue
GetHuman-raish's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-raish will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-raish can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-raish's own words
I was trying to login and it said my password was incorrect. So i clicked on forgot password did all of the necessary steps. Changed the password and then received a message that said i needed a login code that would be sent via SMS. However, it was sent to an old phone number that i no longer have access too. I have done EVERYTHING else possible. I have sent multiple pictures with me holding up a piece of paper with a code on it. And have also sent multiple pictures of my State I.D. And still have received nothing not so much as a "***** off Facebook dont care" This is really irritating as just before all of this happened i was setting a up a meeting for an item im selling on the market place.

GetHuman-raish did not yet indicate what Facebook should do to make this right.

How GetHuman-raish fixed the problem

We are waiting for GetHuman-raish to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-raish fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-raish
Oct 5th, 2018 - 2 years ago
Fixed
Seen by 2 customers so far
Similar issue to 166560 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-raish started working on this issue
Oct 5th, 2018 1:43pm
GetHuman-raish shared this issue with friends on Facebook
Oct 5th, 2018 1:44pm
GetHuman-raish indicated the issue is not fixed yet.
Oct 5th, 2018 1:46pm

Paying Too Much for Internet?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers