I got a new smart phone, and when I went to log into the facebook app it would not let...

GetHuman-debdaven's customer service issue with Facebook from September 2018

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The issue in GetHuman-debdaven's own words
I got a new smart phone, and when I went to log into the facebook app it would not let me into my current facebook account using my username and password. I tried repeatedly to get in, and it came to the point I had to try to get a new password? So I went thru the process, got a code, entered it, etc., etc., but will not work ! I DO NOT WANT A NEW FACEBOOK ACCOUNT! please help me get into my original facebook, or help me with a new username and password or something, my Tech support coach from Verizon, asked me to contact you so you can help me. Or maybe Tech coach. I miss my original facebook! I need to get back to all my friends and groups etc, FACEBOOK SAID I TRIED TOO MANY TIMES TO GET IN, WAIT ** hours. I Did! When I called my Tech Coach at Verizon he said in order to help me, Can you please be so kind to go into wherever you need to go to unlock my ability to try and get into my Current Facebook account? Please call me at ***-***-**** TO verify me.I am Deborah Davenport. Thank you for your help. I await a call from you.

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Facebook

Customer service issue
Reported by GetHuman-debdaven
Sep 30th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 160430 others
0 customers following this

Timeline

GetHuman-debdaven started working on this issue
Sep 30th, 2018 6:50pm

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