This morning at around **:** am, while attending a meeting, I was just browsing my Face...

GetHuman-jonburma's customer service issue with Facebook from September 2018

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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-jonburma's own words
This morning at around **:** am, while attending a meeting, I was just browsing my Facebook page like the normal stuff. Then I listened again to someone at my meeting. But when I opened back my Facebook page, it said SESSION EXPIRED on my iPhone *. So I panicked secretly because there was a meeting going on. **It seemed that someone has LOGGED OUT MY FACEBOOK PAGE, like I’m being HACKED BY SOMEONE. **Plus the worst case, I already forgot ALL THE DETAILS LIKE PASSWORD AND EVEN THE EMAIL ADDRESS THAT I USE IN LOGGING IN. Because I transferred from Myanmar to Thailand and I’ve lost the booklet which contains all the vital information of my life.**Plus I’m using an iPhone * now which I bought in Taunggyi City, Shan State Myanmar around first week of November **** and I entirely and only use my Facebook application on my iPhone. So I didn’t bother to remember the password of my FB. **I’m begging you FB Help Center to please help me retrieve my FB Account again. My Facebook page is Jonathan Ramirez Pinatacan. I’ve been using this fb for almost * years if I’m not mistaken. **And also my FB Messenger is also logged out immediately. My God!!!**Help me please.**Sincerely yours,*Jonathan Ramirez Pinatacan **** * **** ****
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Customer service issue
Reported by GetHuman-jonburma
Sep 28th, 2018 - 2 mons ago
I have an issue with Facebook too
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GetHuman-jonburma started working on this issue
Sep 28th 7:36am