On Friday **st September I had my personal Facebook account disabled (not sure why?!) b...

GetHuman1190115's customer service issue with Facebook from September 2018

Help with my Facebook issue
The issue in GetHuman1190115's own words
On Friday **st September I had my personal Facebook account disabled (not sure why?!) but my ad accounts are still live and running inside my business manager account.*I can't access my business manager account to edit any of my existing ads. I'm currently spending £*** a day on adverts that I want to stop, but have no way of accessing anything. I can't contact support either because I don't have a FB account, so I'm properly stuck! I've given Facebook a picture of my passport and driving license so they can confirm the account isn't fake. **I spoke to a FB support person this morning via live chat on my brothers FB account and they told me I had to wait. When I asked to speak to a supervisor, they ended the chat.**Any help would be greatly appreciated!
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Customer service issue
Reported by GetHuman1190115
Sep 24th, 2018 - 4 mons ago
I have an issue with Facebook too
Seen by 5 customers so far
Similar issue to 151577 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman1190115 started working on this issue
Sep 24th, 2018 10:56am
GetHuman1190115 indicated the issue is not fixed yet.
Sep 25th, 2018 1:01pm