Facebook Customer Service Issues

My account has been hacked, and I have lost control as the hacker compromised my Gmail address linked to my Facebook account. I do not have a backup email or phone number, and the phone number associated with my account is no longer mine. My Facebook account name is John W. Royal Whalen, while my real name is John Wilfred Whalen, born on January 6th, [redacted]. The phone number linked to my account was [redacted]3, and the email used was [redacted] I am unable to reset the password as I cannot access my freewilly Gmail. I have a new email and a new Facebook account but am seeking control of my original account. There have been suspicious texts sent by the hacker, causing issues as they masquerade as me to my friends and family. I suspect identity theft, possibly by my ex-girlfriend Kimberly Ann Stevens, born on August 9th, [redacted]. I am seeking detailed information from Facebook, like an IP address, to strengthen my case. The hacker is sending inappropriate pictures to my friends on Facebook, pretending to be me. This harassment escalates each time I break up with Kimberly. My new email is [redacted] Please assist me. Thank you, John Whalen.

I have found that my profile picture was posted in a group called Mentinerea dupa dieta daneza, a Romanian weight loss group, where members made fun of me and used offensive language towards me. Even though I am blocked in this group, I have received screenshots of the post. I kindly request assistance in asking the administrator, Adnana Daniela Tudor, to remove this distressing post since I am unable to contact her directly as she has blocked me on Facebook. Additionally, members of this group, including the admin and moderators, have attempted to block my own group, Diete rapide, simply because it is also related to weight loss. I would appreciate your help as they are hindering the growth of my group. Unfortunately, I am unable to report their groups, Dieta Daneza - 13 zile and the group Mentinerea dupa dieta daneza, as I am blocked from both. Thank you.

Hello, I need assistance with logging in. Yesterday, while attempting to log in, I typically reset my password using the security test. I have been doing this without knowing it was incorrect. Yesterday, I was unable to reset my password and received a warning about entering too many codes. I clicked on "Why do I see this?" and learned it was to protect me from hackers. When I tried to log in again, I encountered non-English characters. Even now, I am unable to access the English version. How can I resolve this issue and switch back to English? Thank you for your support. At 8:22 am, I tried accessing the FB Help Center, but encountered the same non-English characters.

Facebook Support Team, I apologize for the inconvenience, but I have encountered difficulties accessing my account and have exhausted all other options. Despite my efforts, I am unable to remember my old password and the methods to recover my account are not proving successful. The emails associated with my account are no longer accessible, the previous phone number linked to my account is no longer in use, and my trusted contacts feature is unhelpful. I am reaching out to you as my last hope to regain access to my account. My name is Kristen Peckoff, aged 27, residing in Denver, CO. I am also recognized as Kristachio303. I am willing to provide any necessary identification or documentation for the recovery process. Your assistance in this matter is highly appreciated as I have been struggling to resolve this issue for days. Thank you for your help, Kristen

I recently joined a Low Carb support group for dieting but encountered difficulties getting help. I attempted to contact the admin, Mike Powell, for assistance with my questions but received no response. Another member, Kathleen Weber, accused me of posting in the wrong place, causing conflict. My posts were later approved by Jennifer Nicole Scarabin, only to find the group gone the next day. Despite trying to reach out, both Jennifer and Mike blocked me. I feel unfairly treated and want to resolve the situation peacefully. Facebook should consider hearing both sides of the story and communicate better with members rather than just relying on admins and moderators. Can someone assist me in this matter? I simply wish to focus on losing weight and not causing any trouble.

I want to report a fake profile on Facebook created by my ex to harm me. He has posted inappropriate photos and false information about me. Despite multiple reports from me and my friends, Facebook has not taken it down, claiming it doesn't violate their standards. This is a serious case of harassment, and the police are involved. The account in question belongs to someone named Kim Carlton, who has a history of violence against his ex. I am frustrated with Facebook's lack of action and want to know why they allow this behavior to continue.

Hello, my name is Dominick Porter. I accidentally changed my Facebook password today on my Apple iPad. While creating a new password, the device suggested a strong password, and I clicked next by mistake. Now I can't remember the new password it generated. Unfortunately, both my email ([redacted]) and the phone number ([redacted]) linked to my Facebook account are old and I can't recover the password using them. Is it possible for Facebook to reset my password back to Bluesteel1? I'm currently logged in on my iPad and can't log out as I might not be able to get back in. Thank you.

Hello, I am writing with an unusual request. About 6 months ago, I deleted my Facebook and Messenger accounts for personal reasons. Recently, I created a new Messenger account only to find that all my previous chats have been deleted. I am not surprised but hope that you still have an archive of one chat that is very important to me. Could you please send me a copy of this chat via email, from beginning to end? The chat took place between me (Gośka Wór), and either Piotr Kowalski or Piotr Złom Złomek - both of us are from Poland. This chat holds great significance for me. Thank you for your assistance, and I would appreciate an early response. Best regards, Gosia

I am currently experiencing difficulties logging into Facebook. When attempting to change my password, I receive a 6-digit code, but upon entering it, the system indicates it is incorrect. Despite resetting the password, the issue persists across various devices I frequently use to access my account. The system mistakenly prompts me to verify with a code for a new device, which is not the situation I am facing.

There is a concerning situation involving a woman named Brenda Potts using Facebook and Messenger to blackmail men for money. This individual seems to be exploiting someone who is mentally incompetent. Urgent action is needed to address this issue, as the victim is being threatened with legal action by someone claiming to be her attorney uncle Dale Shehan from Canada. The person being targeted is unable to handle this situation independently. It is imperative to suspend Brenda Potts' account to prevent further harm. Her apparent location is Twin Groves, Arkansas. Your prompt attention to this matter is greatly appreciated. Thank you for assisting in resolving this distressing situation.

I am having trouble logging into Facebook. Each time I try to reset my password and enter the six-digit code they send, it says it's incorrect. I've tried this on multiple devices, and even though it shows my password was recently changed, it doesn't work. I just want to access my account again, either by resetting the password properly or reactivating the old one. It would be greatly appreciated if Facebook could assist me in resolving this issue.

I had a Facebook profile for years but recently fell victim to a money scam. Someone took over my account, pretending to do money promotions. They asked for two forms of ID to "recover" my account, and now I can't get it taken down or create a new one since they're using my ID photo for security checks. The account "Anissa Evans" is causing a lot of trouble by sharing personal information and scamming my friends. Please help me get it removed.

I am having trouble accessing my Facebook account today. I am frustrated because I am a transgender veteran, and I am being locked out of my account because Facebook needs to verify my identity with a picture. My email is [redacted] and my Facebook page is under the name Jeremiah Charles Richards. This situation is distressing as Facebook is my only means of communication with friends and family while I am homeless. I apologize for any strong language used, it is not directed at you. I hope this issue can be resolved promptly as I am feeling very uncomfortable with the current situation. I am a real person, and I just want to regain access to my account without any further delays.

Hello, I need assistance with an issue I'm experiencing on two hobby groups, Breweriana BuySellTrade and Beer Can Collectors. I have previously listed collectible beer cans for sale with ease due to the user-friendly functionality. However, recently I have encountered two problems: 1) Despite the option to add up to 42 photos, only around a dozen load up. 2) After attempting to start a post, I receive a "Rejected: There are issues with your product" notification. I have reviewed the commerce policies but cannot identify any compliance issues. I have successfully listed items before without any problems, and now I am facing this block. I would greatly appreciate any advice or assistance in resolving this matter. Thank you, Tim.

I refuse to submit my personal ID to any private company. I have not been in touch with my family for almost a decade. When I finally decided to reconnect, both Facebook and Yahoo locked my account citing "suspicious activity" due to using a different device. It has been a full decade since I last accessed Facebook back in [redacted]. The friends listed for me include individuals I barely know - one meeting, an old roommate's girlfriend who also has a disabled account, a former roommate who moved far away, an ex-neighbor who struggled with addiction, and my brother, whom I have been attempting to reach as I have lost contact with my family for ten years. I can still access [redacted], the alternate email for TheLordOfCheese Facebook account linked to the now inaccessible [redacted] Yahoo is asking for validation on emails sent at least six years ago, which is impossible for me to recall. I simply wish to reach out to my family. My niece may have just started college, and it is likely her younger sister does not even remember me. Please reach out to me via the email address [redacted]

I am not comfortable providing my ID to a website that seems to have security issues. I believe there should be an option to delete my account without having to upload my ID. I do not trust Facebook with my personal data, especially a photo of my ID. It is concerning that my page may remain active without my consent due to this policy. Additionally, I am unable to access the email associated with the account. This situation makes me understand why some Instagram founders left the company. The policies seem to favor addressing Russian hackers but make it challenging for legitimate users like myself. If I cannot delete my profile, I worry about hackers gaining access to my information. I feel that users should have more control over their accounts, especially when new policies are implemented without warning. It is important for companies to listen to their customers, especially those who have concerns about privacy and security.

Three days ago, my account was hacked by an unknown person. I realized this when they messaged someone I don't know using my account. On that same day, I changed my Facebook password. On September 24th around 11:00 pm, I could still access my Facebook account to ensure no one else could log in. However, today, suddenly, I am unable to access my account due to allegedly violating Facebook's terms. I am unaware of any actions on my part that would breach Facebook's terms. I kindly request for my account to be reactivated as my other accounts are linked to it, and I cannot access them without my Facebook account. Thank you.

I am facing a distressing situation involving the Arizona Animal Alliance Rescue group. With over [redacted] members, they have unfairly targeted and blemished my reputation despite claiming otherwise. The administrators of the group are acquaintances with a rescue that has spread false information about me, leading to significant emotional harm. The group's regulations, though clearly outlined, are inconsistently upheld, fostering bias and public embarrassment among members. I have been unjustly placed on their "Do Not Adopt" register without valid justification or proof, a designation typically reserved for individuals who have inflicted harm on animals. The unwarranted actions and slanderous behavior have deeply affected me, casting doubt on my dedication to animal welfare and impacting my ability to support and fundraise for animal causes.

I have been operating a secret group for years, and I've noticed a change in the "Seen By" count on my posts since September 21, [redacted]. Initially, the count increased realistically, but later it decreased to very small numbers, seeming to only represent "liked" views. My posts from before this date do not show the same behavior and have retained their counts. Another group admin who posted after this date does not have the same issue with the "Seen By" counts. This change only seems to affect my posts. I'm wondering if I accidentally changed a setting.

I have evidence to support my claims. This individual named Lori Orton has been harassing me on various social media platforms, including Facebook and Instagram. I had to deactivate my Instagram account due to her actions, and I am seeking assistance in having her Facebook account, along with others involved like Natashaa Alexandra, removed. The situation has escalated to threats of physical harm, with Natashaa threatening to choke me and break my arms. Both individuals are publicly posting hateful content about me on their Facebook profiles. I urge for prompt action to address this issue and put an end to the harassment swiftly.