Facebook Customer Service Issues

I just discovered that my phone has a collection of disgusting images sent by people calling through video on WhatsApp. This is really upsetting for me as I come from a strict church background and am not used to such things. I have also been receiving emails from these individuals, affecting my Gmail and Facebook accounts. These notifications are either from a game app or messages, and I am feeling very nervous and shocked by them. It has gotten to a point where I can't handle it anymore. I am not technologically savvy and would need assistance over the phone to block these unwanted senders. My name is Allison White, and I am reaching out for help with this distressing situation.

While learning about digital marketing, I created a Facebook page for a weight loss product. I experimented with creating an ad to promote it. Unfortunately, Facebook reviewed the ad and banned my ad account. I tried to rectify any mistakes but did not receive a positive response from Facebook. My ad account was mistakenly banned while experimenting with affiliate marketing. I was unaware of Facebook's ad policies at the time. I have now thoroughly reviewed the ad policies and understand them. I have other legitimate businesses such as local stores and e-commerce shops that will require promotion on Facebook in the future. I kindly request the reactivation of my ad account. I am willing to delete the ad that caused the issue and ensure future compliance with Facebook's ad policies to use it for my businesses.

About a month and a half ago, my account was hacked, and despite numerous attempts, I haven't been able to regain access. The email linked to the account was created in junior high, and I've now forgotten the password. This situation is distressing because all my photos, including those of my firstborn child, and connections with friends abroad are on the platform. I've exhausted various recovery options, but I've hit a roadblock with the final contact person unable to provide the necessary code due to not knowing the associated email. I've even created a new email to confirm my identity, but there have been no updates on the account recovery process. My main goal is to reestablish my Facebook access, change the linked email, and ensure the security of my account. I'm willing to provide my ID and account details for verification purposes. Currently, I'm using my spouse's email for communication and eagerly await a response to that address, as it's now my primary contact for essential matters like bills, trips, loans, and banking. Thank you for your assistance.

I encountered an issue with my business account on Facebook. After starting to advertise my product, my account was disabled. I then created a new account, only to face the same issue. I understand that having multiple accounts can lead to this problem, but I am unsure why my initial account was disabled. I was eager to use Facebook for business growth, but now I'm left without an explanation for the restriction. I am willing to provide any necessary information to verify my ownership of the account for reactivation. My first account might have been disabled due to submitting different profile pictures for security purposes. Despite sending appeals with the original photo, I received no response which prompted me to create a second account. This new account initially worked until I tried adding my credit card details. I seek clarity on this issue and advice on avoiding similar problems in the future. Thank you.

I have encountered issues with an account I opened many years ago. Unfortunately, this account has caused me some unpleasant situations. I am unable to access the account through the old email, which makes it impossible for me to retrieve important memories, conversations, and pictures. This has led to misunderstandings as people believe I am ignoring them when, in fact, I cannot log in to respond. I would like to either retrieve the photos from the account or have it deleted, but I am unsure how to proceed. I am willing to provide any necessary proof of identity. Any assistance in resolving this matter would be greatly appreciated. Thank you. - Tedi.

I kindly request the reopening of my account as it contains precious pictures of my kids and granddaughter when she was a newborn. Upon reviewing my account history, it is evident that my ex repeatedly complained about my photos, leading to the account's closure. I suggest implementing a system where users are notified if someone continually reports their content, allowing us to block such individuals without disclosing their identities. This proactive approach would prevent immediate account closures, especially if complaints are solely from one individual. I appreciate your attention to this matter and look forward to a positive resolution. Thank you for your consideration. Sincerely, J. Simpson

I recently received a notification from Facebook prompting me to change my password due to a potential security breach. After changing it to one of the passwords Gummybear1, Gummybear1980, or Gummybear80, I inadvertently got logged out while switching between accounts with my boyfriend, Shawn Pryor, who also uses my phone. Unfortunately, I am unable to log back in now. I believe I provided tiffanyseeney@gmail and tifflove615@gmail as recovery email options, but these are not working. The email associated with the account is purplekhroinc@yahoo, which I cannot access. I would greatly appreciate any assistance in regaining access to my account, as well as my boyfriend's accounts, Bear Blue and Bear Locc, as he has been facing similar difficulties with access. Thank you for your help.

Hello, I am requesting assistance to unblock my Facebook account. It has been almost 6 days and I am not able to remember my old password to follow the steps provided for resetting it. I kindly ask for the option to "Forgot Password" to be added so I can retrieve and reset my password as directed by Facebook. I assure you that I am not engaging in any suspicious activities. Your prompt response is greatly appreciated. Thank you, Beverley.

I am experiencing difficulty accessing my profile account as it has been locked due to a phishing attempt. Despite multiple attempts at identity verification tests, the process freezes on the last page. More recently, it now freezes on the first page stating that I have been punished and locked out, preventing me from accessing the identifier tests. I have attempted to contact support via email seven times over the past two weeks without any response. My business heavily relies on Marketplace and Messenger for income, and without access, it has significantly suffered. I am currently facing financial hardship and urgently need my account unlocked. I have already submitted my driver's license and proof of address, but I am willing to resend them by email if necessary. Please resolve this issue promptly as my livelihood depends on accessing Marketplace and Messenger.

I am experiencing issues accessing my profile account under the name Kelly Prater Towler from Amarillo, TX, with a hometown of Sachae, TX. I was informed that I was locked out due to potential phishing activities. Despite multiple attempts at identity verification tests, the process freezes before granting access. Initially, it would freeze on the final page, and now it freezes on the first page mentioning the phishing incident, preventing me from proceeding with the identification tests. I have reached out via email seven times over a span of two weeks with no response. The situation is urgent as my business relies on Marketplace and Messenger for income, which has been severely impacted. I have submitted my driver's license and proof of address from State Farm, willing to resend if needed to unlock my profile page. Please address this matter promptly, as my livelihood is at stake. Access to Marketplace and Messenger is essential for me. Thank you.

I am experiencing issues accessing my profile account under the name Kelly Prater Towler from Amarillo, TX, with a hometown of Sachae, TX. My date of birth is 3-13-[redacted]. Contact information includes [redacted], [redacted], and [redacted]. I believe I have been locked out due to a phishing attempt. Despite numerous attempts at identity verification tests, I am unable to regain access as the process freezes. I have sent multiple emails over the past two weeks without response. My business heavily relies on Marketplace and Messenger, but it has suffered greatly due to this access issue. I urgently need this matter resolved as my income is at stake. I have already provided my driver's license and proof of address from State Farm and I am willing to resend if necessary. Please prioritize unlocking my profile page so I can resume using Marketplace and Messenger for my livelihood.

I am not Kevin Roloff, and he does not have my email address, [redacted] Please stop sending his notifications to me. Thank you, John Sent from Mail for Windows 10 From: Facebook Sent: Thursday, September 20, [redacted] 11:41 PM To: Kevin Roloff Subject: Kevin, you have 29 new notifications and 3 friend requests A lot has happened on Facebook since you last logged in. Here are some notifications you've missed from your friends: - Kevin Roloff - 3 friend requests - 29 new notifications Go to Facebook View Notifications This message was sent to [redacted] If you don't want to receive these emails from Facebook in the future, please unsubscribe. Facebook, Inc., Attention: Community Support, 1 Facebook Way, Menlo Park, CA [redacted]

I encountered an issue with Facebook where I had to upload a photo to verify my account. I uploaded a random picture, but now I am locked out. This has affected my ability to access my connected gaming apps on my phone, which require daily logins. I am frustrated and worried about being permanently blocked from Facebook due to my oversight. I don't see how uploading a photo enhances my account's security. I hope to receive a prompt response regarding this matter. Best, Sarah

For the past few months, I have been experiencing issues with accessing my notifications on Facebook. Clicking on the bell icon only displays a few posts, and attempting to scroll down results in the page bouncing up and down without showing more. This limited view prevents me from seeing posts from all my friends. I have tried uninstalling and reinstalling the Facebook app multiple times to no avail. This ongoing problem is frustrating as I am unable to seek technical support for a resolution.

Dear Sirs, I am currently on holiday in Sweden and Finland from the 18th to the 25th. I have always been the only person responsible for boosting posts on my company's Facebook business pages. Upon arriving in Stockholm on the 18th, I successfully boosted a post. However, upon reaching Helsinki the next day, I received an email stating that my account has been disabled due to unusual activity. After reaching out to Facebook, I received a response from their relevant department after 3 days, informing me that they cannot reactivate my account as their decision is final. They claimed that their policy does not support my business model. Our business involves reselling sports brands such as Adidas, Bata, Reebok, and Skechers in Malta, Europe. We have been utilizing Facebook advertising for over 5 years. I am seeking assistance as the live chat support was not helpful, and I am unsure if there is a higher authority I can appeal to. Please advise. Nadeem

Hello Facebook, I am seeking help to recover my account. I was previously logged in on a laptop that is no longer functional. I attempted to log in through a mobile device, initially succeeding. Subsequently, I unintentionally created a new account for Dotty Brown, a family member, using my email address, resulting in the inability to access my original account for Georgia Brown. Despite my efforts, the system prevented me from logging in as Georgia Brown and only offered the creation of a new account. This situation has caused the loss of numerous irreplaceable photos, many of which were private and not stored elsewhere. I have created a new account but am eager to regain access to my original account for Georgia Brown, which contains memories spanning several years. Your assistance in resolving this matter is greatly appreciated. Thank you for your attention. Georgia

I have contacted you multiple times about the issue with Love the Dress page making me an advertiser without my permission. Today, I discovered that several invoices were billed from my bank account for this page's ads. Two invoices have been paid, and three are pending. I manage the page for OrgaBeauty, and these invoices are not associated with my page's ads. I did not authorize these payments. My business is located in Romania, while the Love the Dress account is based in India. Please explain how my personal and company information was given to this fraudulent company and arrange for a refund of the unauthorized charges.

I've been unable to access my account for quite some time now since it was hacked. Despite waiting for the SMS codes repeatedly, I haven't received them. Facebook is my primary means of communication with my family, so I've even attempted to create a new account but can't proceed due to the missing code. I've submitted my ID photo three times as requested, but every time I try to log in, I encounter the same issue with the missing code. I've exhausted all options in the help center without any success. I kindly request Facebook to unlock my account as I've previously requested. Your cooperation in resolving this matter is greatly appreciated. Thank you.

Dear Sir/Madam, I am writing to discuss the procedures related to royalties for our company, ΙΔΕΑ Hellenic Design ΑΕ. The Greek authorities have strict guidelines regarding the definition of royalties. It has been observed in the OECD Commentary that all software-related payments may be considered royalties. To ensure compliance with the Double Taxation Convention between Greece and the USA, we request that you fill out the attached "Claim for the Application of the Double Taxation Convention" and send the signed and stamped copies accordingly. One copy should be sent to the Greek tax authorities, while the other should be retained by your company, printed on a single page for each copy. We also recommend providing us with the Certificate for the years 2[redacted] if possible. Upon receiving the necessary documentation, we will proceed with filing withholding returns to the Greek tax authorities as per the DTT guidelines on royalty payments. Following these steps will help avoid any issues during tax audits. Please note that royalty payments to non-Greek residents not qualifying as residents of a treaty country are subjected to a 20% Greek income tax withholding. Feel free to reach out if you require any further explanations. Best regards, Stevi Farmaki, Accountant

I am having trouble accessing my Facebook account. This is affecting my business as my customers reach out to me through there. I have recently changed my cell number frequently, causing me additional expenses. Have you considered the impact if Facebook were to be shut down for an extended period? How would you feel about losing money? It seems like customer satisfaction and our needs are not a priority since there is no phone number for direct assistance. I urgently need access to my account as this issue is costing me money, which I cannot afford. Please remember your roots or the challenges you may have faced. It is unprofessional to lock me out of my account without prior notification. My name is Brad T., and you can reach me at [redacted].