I can not access my Facebook because of an old email I used to sign up ** years ago.*Be...

GetHuman-mikeonya's customer service issue with Facebook from October 2018

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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mikeonya will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-mikeonya can let us know if they help or not.
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The issue in GetHuman-mikeonya's own words
I can not access my Facebook because of an old email I used to sign up ** years ago.*Because the email is out of date, they cancelled it.*When it asked me to sign into Facebook, the email password was not the same.*Now i have tried so many times to re-activate the old email address that they put a block on it.*I need access to my Facebook account. I have years of memories, and photos of loved ones I do not want lost forever.*if I were somehow granted access i would change the associated email to my valid email. I just need to get on.*Microsoft Recovery wanted to charge me $**.**, which drew a red flag from me, so i aborted it, as it did not seem legitimate. My NEW email address is listed below. (I have had this one for a number of years as well, it was just never associated with mny Facebook)

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Customer service issue
Reported by GetHuman-mikeonya
Oct 10th, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 173021 others
0 customers following this


GetHuman-mikeonya started working on this issue
Oct 10th, 2018 5:05pm

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