My ex-boyfriend hacked my Facebook account. He went to the extremes of changing my emai...

GetHuman1158413's customer service issue with Facebook from September 2018

6 views | 144366 similar | 0 following
Help with my Facebook issue
GetHuman1158413's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1158413 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1158413 can let us know if they help or not.
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The issue in GetHuman1158413's own words
My ex-boyfriend hacked my Facebook account. He went to the extremes of changing my email password,changing my Facebook, password, deleting friends, starting trouble with friends on my Facebook. My friends knew it wasn't me that's why I wasn't reported. Im devastated. I've been trying for two weeks to get into my Facebook. I have pictures of my deceased mom, my deceased son and about *,*** other pictures of my family and * children and * cats that I would really like to have. I have tried everything to no avail. He set me up with trusted contacts and I have no idea who they are. I feel like I have tried everybody and everything. I cry myself to sleep over my deceased mother's pictures. Please help me.

GetHuman1158413 did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman1158413
Sep 18th, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 144366 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman1158413 started working on this issue
Sep 18th, 2018 12:53am
GetHuman1158413 shared this issue with friends on Facebook
Sep 18th, 2018 12:54am

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