Status: Someone hacked into my friends' Facebook account saying he won a grant and my n...
GetHuman1117051's customer service issue with Facebook from September 2018
8 views | 135390 similar | 0 following
Help with my Facebook issue
GetHuman1117051's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1117051 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1117051 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman1117051's own words
Status: Someone hacked into my friends' Facebook account saying he won a grant and my name was on the UPS winner's list as well* I had to provide tax upfront for IRS. The payment had to be made through Walmart. I purchased **-$*** iTunes gift cards and they were stolen by this person. I can supply the codes as the agent he directed me to text made me scratch and send text photo of each gift card .Please call me so we can identify the thief who redeemed codes!! Walmart could stop this thief as he redeemed the ** gift codes via itunes. May I supply you with these codes??? This thief took **** dollars from me!**I researched the phone number online and this character has been complained about *,*** times already. He uses Walmart to complete his scam and claims that's how the IRS is paid.**The execs would want to know this is happening. You'll see I purchased these cards yesterday at the Walmart in Saddlebrook with my debit card.** I still have the receipt...and you can easily check that I wasn't the redeemer. Here are the codes. I also still have his number...and full text conversation along with the scratched card photos he requested.*It says online that this "agent" is located in South California and first impersonates your friend to get you to do it and then identifies himself from ***-***-**** Bobby Klein from the Empowerment Grant Support Program affiliated with Walmart. Money to retired and disabled persons*XVFHP*hd*v*f*pyz*xhkg*kw***rmlxgc*xjtzwc*jcpm*jmin*xdld*xtm*zjt**f**xfpdng*x**jx**jxnrdh* xcjpv*h**zfhqftx*xd**pry**p****cr*xh*fm*f**wj***m**xpfrcjn*pr**lktz*xm*lwv*tghtntgvy* xtxz*rfc*fct*wr**xz*nrl**n*lkrvdv*x*l*dt*kfq*cz*j**x**dyjrdgcf**yz**x*hvgxwmtngcw*vq
GetHuman1117051 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1117051 fixed the problem
We are waiting for GetHuman1117051 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.