My Facebook account got hacked last Friday he took over my account I thought I was talk...

GetHuman1085340's customer service issue with Facebook from September 2018

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Help with my Facebook issue
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The issue in GetHuman1085340's own words
My Facebook account got hacked last Friday he took over my account I thought I was talking to somebody else a friend of mine she said she won money from Google rewards and there is a picture of the money on her messenger all I had to do is call Google Rewards to see if I was still eligible I called the number they took over my account it wasn't her I was talking to it was a hacker they wanted $*** to receive the money I said no you don't pay money to get money and they took over my account
GetHuman1085340 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1085340
Sep 8th, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 133490 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1085340 started working on this issue
Sep 8th, 2018 10:14pm
GetHuman1085340 indicated the issue is not fixed yet.
Sep 8th, 2018 10:14pm