I had a friend recently banned from Facebook for a comment that was innocent and taken...
GetHuman-bkerlin's customer service issue with Facebook from September 2018
Help with my Facebook issue
GetHuman-bkerlin's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-bkerlin will want to follow the link below to head to their help center. We will check on GetHuman-bkerlin later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-bkerlin's own words
I had a friend recently banned from Facebook for a comment that was innocent and taken completely out of context. He was given the ability to have it reviewed but offered no way to get the review completed. How does he request a review?
This was especially frustrating because the comment was not in any way in violation of any community standards.
I want the comment reviewed. The comment in relation to the conversation is talking about the irrelevance of race to a specific issue. I then want the ban lifted
I have used Facebook since ****. It is my primary social media platform.
There is no option to have this comment reviewed, even though the notification said the user could ask for a review.
I have an issue with Facebook too
How GetHuman-bkerlin fixed the problem
We are waiting for GetHuman-bkerlin to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.