Keeping posts in my newsfeed - you seem to be editting them out somehow!

GetHuman1092845's customer service issue with Facebook from September 2018

8 views | 128349 similar | 0 following
Help with my Facebook issue
GetHuman1092845's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1092845 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1092845 can let us know if they help or not.
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The issue in GetHuman1092845's own words
Getting things back to the way it used to be - me selecting what posts to hide or keep from my friends each day. It doesn't matter if on newsfeed I select most recent or top story. I loose the posts. ... I'm tired of trying to contact you through regular channels and not getting my problem fixed. Why are my posts for each day being deleted if I go out of f*b? Who gave you the right to remove posts I receive from friends during a day and keeping old posts still there. Please contact me to fix this problem. I'd like to show my husbands pics and things that come in during the day. This was always the case but during the summer things have changed and I'm not happy.
This new process being controlled by someone other than me is frustrating to me and to my husband who like to read posts from our family and friends from abroad. Sometimes he can't get on the same time as I'm on and when we go out of f*b and then go back in the posts are gone. Where?????
Let's get back to the way it was or you'll loose this account for something that offers me what I'm asking for.
Not sure how long but over five years for sure and have never had this problem before.
As stated above - checking my status and security, checking my list of friends, trying to get you to stop sending pics of those who "want to be friends" - I'd rather choose them, not you please* selecting "most recent" etc. on newsfeed - nothing is working.
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Facebook

Just the regular format of f*b - on my newsfeed page
Customer service issue
Reported by GetHuman1092845
Sep 4th, 2018 - 2 years ago
Fixed
Seen by 8 customers so far
Similar issue to 128349 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman1092845 started working on this issue
Sep 4th, 2018 11:04pm
GetHuman1092845 indicated the issue is not fixed yet.
Sep 5th, 2018 3:25am
GetHuman1092845 indicated the issue is not fixed yet.
Sep 5th, 2018 3:34am
GetHuman1092845 indicated the issue is not fixed yet.
Sep 6th, 2018 2:05am
GetHuman1092845 indicated the issue is not fixed yet.
Sep 8th, 2018 1:21am
GetHuman1092845 indicated the issue is not fixed yet.
Sep 8th, 2018 1:55am
GetHuman1092845 indicated the issue is not fixed yet.
Sep 8th, 2018 1:55am

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