I have had a Facebook account for several years now but I am unable to access it lately...

GetHuman1047165's customer service issue with Facebook from August 2018

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The issue in GetHuman1047165's own words
I have had a Facebook account for several years now but I am unable to access it lately. I keep getting asked to enter new passwords (reset my password). When I do, Facebook then goes to a screen that asks me to delete posts or messages I didn't create. I created the **** posts they list to delete but I don't want them deleted. Still, I went ahead and clicked on the option to "delete all." After hours of waiting, Facebook never finishes the deletions: it just stays hung up on deleting forever. They don't allow you to "skip" the deletions option. How can I get back on my account I've had for the past few years? I never had problems with this before.**My account is Facebook.com*mikefreze* (or mike.freze*). I am Mike (or Michael) Freze.
GetHuman1047165 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1047165
Aug 28th, 2018 - 4 mons ago
I have an issue with Facebook too
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Seen by 6 customers so far
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GetHuman1047165 started working on this issue
Aug 28th 4:41pm