I never got any help from Facebook or talked with anyone from Facebook because they don't offer tech service, or service of any kind. I finally Deleted my accounts that Id had and created a new one, I have my fingers crossed that this has solved my * yr problem.
GetHuman1036349's customer service issue with Facebook from August 2018
Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1036349's own words
My first account, which I had for many years was suddenly disabled, I was prompted to send proof of my identity, I sent a picture of me on my drivers license. When I opened my account my married name was Biggs, I have gone back to my maiden name Dull. *I tried to create a new account with my gmail address, again I uploaded a picture of myself, I've been waiting for Facebook to complete the identity verification, today it says this account has also been disabled....why can't you all get this right ? And why was my original account disabled in the first place ??!!!!
GetHuman1036349 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1036349 fixed the problem
Delete all old accounts, use new email address, make sure you have pictures of yourself on your phone, upload a picture of yourself when you create the new Facebook account and hope for the best
Please help with my Facebook issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.