Facebook Customer Service Issues

Today, I posted a picture in the morning, then later someone asked to be my friend. However, when I checked, I was asked for a photo. This has happened about eight times to me already, and every time it takes a month or more until they release the account. They never provide a reason why they took it down, and always want to check some type of activity. After the first two times, my information was hacked and money was taken from my bank account. I have stopped using Facebook altogether, as every time I come back, the same password sign-in issue happens. I am directed to accounts I don't want, and even when I change my password, I still get sent back to the unwanted accounts. It's frustrating and inconvenient.

I am unable to access my Facebook account. Despite entering my email and password correctly, I am unable to log in. When I attempt to reset the password, nothing happens. Similarly, when I try to recover the account using my email, there is no response. I am unsure of the issue causing this problem. The email address provided is the one I usually use to log in. When I click on "forgot password," I receive an error message indicating that Facebook is investigating the matter.

My Facebook account was deactivated and scheduled for permanent deletion without my consent. Despite attempts to log in and cancel the deletion, I encountered issues. When trying to access it through the link provided in the email, it redirected me to a page showing the deletion date and gave me the option to cancel, but nothing happened when I clicked on it. I reached out via email before the deletion date but received no response, and now I cannot access my account. I'm frustrated as I have important pictures and information on that account that I need. I'd like to recover my account as creating a new one is not the solution I am looking for. Your assistance in resolving this matter would be greatly appreciated. Thank you.

I am disappointed and frustrated because my request has not been addressed. It seems like you are not willing to resolve this matter. The issue remains unresolved as my name and personal email have not been deleted. You managed to access a private email that I specifically use for close friends and important contacts. I did not provide my full name but use an abbreviation on Facebook. Your suggestion for a profile picture was to use a personal photo instead of the flowers I had chosen. I believe Facebook's actions are deceitful and unethical. I have already informed others about this situation. My private email and full name were not part of my profile or registration details, yet you somehow obtained this information without my consent. It is concerning that you are reluctant to correct this error, which I find completely unacceptable.

My Facebook account was compromised by a hacker who changed the recovery phone and email. I urgently need your team's assistance. This occurred a day before yesterday when I tried to log in but received a "password incorrect" error and couldn't regain access. The recovery email on the account is [redacted] under the name Denis Kiplimo. I attempted to block the account after multiple failed login attempts. My account contains crucial documents, and I am reaching out to your team with faith that you can resolve this issue. My recovery email is [redacted], and my recovery phone, which was deleted from my profile, is +[redacted]78. I am uncertain how the hacker gained access to my account, but I recently became aware of the breach. Your prompt assistance in recovering my account would be highly appreciated. The affected profile has mirror images and a cover photo with over [redacted] photos, including important documents. Your help in this matter would be greatly valued. Thank you.

I believe my account has been hacked as I am unable to access it. Whenever I request a code via email, it tells me, "you have tried entering too many codes, try again later,” even after waiting between attempts. When I try on Messenger, it says the code has expired. A possible cause could be that I have a new phone and am still logged in on my old phone without internet access. I've tried signing in on the new phone, but it says my password is incorrect, though I know it is correct. I am seeking help urgently. I am willing to provide my login information and any necessary details for verification. I can also answer security questions or have friends confirm my identity. Please assist me.

I am concerned about someone posting pictures of my children's dad and offering a reward, which puts me and my children at risk. The content needs to be removed for our safety. I urge Facebook to prioritize user safety and take action. If no steps are taken, I may involve the police. I believe these individuals are capable of harm. I will also consider bringing this to the attention of the press. The post must be taken down, along with any similar ones that are reported.

I understand that Facebook owns Instagram, and I'm here seeking help with my Instagram account problem. Recently, my account was hacked, and the hacker changed the email address, preventing me from resetting the password. Regrettably, I can't access my account now. The situation is distressing as it contains photos of my children. To make matters worse, the hacker altered the username and changed the profile picture to something inappropriate. It's frustrating not to be able to contact Instagram regarding this issue, given the lack of access to my account. I hope that Facebook can improve their contact options for such critical matters, as many others seem to have faced similar situations.

My account has been disabled on Facebook without any explanation. I had a business page with only pictures of clothes and jewelry, nothing that violates their terms and conditions. Now I have customers I need to attend to, and I'm frustrated that Facebook could do this without warning. They should let us know first so we can correct any issues. I worked hard on building my page and gaining customers, and it's unfair to have it disabled like this. I need this resolved quickly so I can get back to my customers. Thank you.

I was chatting with my friend from Nepal when she mentioned feeling alone. She sent me an app to log into her private account. Unfortunately, upon attempting to log in, I realized the information was incorrect, leading me to exit. To my dismay, I woke up to several messages from friends indicating my account had been hacked. Despite changing my password, the hacker had already altered my email, preventing me from securing my account. My friends brought to my attention that explicit messages were sent from my account, and I discovered I was unknowingly live on video call on Facebook Messenger. I now need assistance deleting my hacked account, as I am distressed by the inappropriate messages being sent to my friends. The compromised account's name is LEYON TIBETAN.

I recently logged out of Facebook and attempted to log back in the next day, but unfortunately, I couldn't recall my password. I provided my email and phone number, but was informed that there was no account associated with that information and eventually my account was disabled. I tried creating a new account, but it seems like Facebook suspected I was being impersonated and disabled that one too. I understand the need for account security measures, but I believe my original account may have been compromised as I logged out to change the password due to hacking concerns. I would greatly appreciate any assistance in regaining access to my account. Thank you.

I set up a Messenger account on my mobile phone without Facebook a year or two back. Recently, I switched to a new phone but kept the same number. When I try to log in to Messenger choosing the "I don't have a Facebook account" option, the system asks for a code sent via text message to my mobile, but I don't receive the code despite multiple attempts. I have no backup for the account, my old phone has been wiped, and I can't locate my account using the "Find your account" tool. I don't own a Facebook account. I need to either regain access to my existing Messenger account on my new phone or create a fresh account with my phone number. Please reach out to me for my mobile number and any other necessary details.

Hello FB Support, My name is Harry, and my Facebook account goes by the name Harry cia (Fb email: [redacted]). I manage Facebook Ads on both my personal account with the ID: [redacted][redacted] and on my business manager account with the ID: [redacted][redacted]. Starting yesterday, August 25, [redacted], I encountered an issue. After creating a new campaign, the ads remain stuck in "in review" status for more than 24 hours. Normally, my ads get approved within 30 minutes. Even after trying to create a new campaign on my business manager account, I faced the same issue. I suspect there might be a problem with my Facebook account causing this delay. Could you please assist me in checking for any errors or issues that might be preventing my campaigns from running smoothly? Thank you for your help. Best Regards, Harry cia

Last night while using my Facebook account, I received a message about suspicious activity, and I promptly uploaded a photo as instructed. It's been 12 hours, and my account is still unusable. Is this a common occurrence for everyone? I would really like to be able to contact my friends today, so I hope this gets resolved soon. Thank you for your assistance.

Dear Facebook Support, My husband and I have encountered issues with Facebook Marketplace. We made a payment of $[redacted].00 for a truck we intended to purchase from [redacted] We were provided an invoice on August 16, [redacted], specifying a final amount of $[redacted].00. After transferring the funds, we were assured the truck would arrive by August 21, [redacted]. However, on August 18, [redacted], we were notified via text that an additional $[redacted].00 was required for shipping insurance before the truck would be dispatched. This caught us off guard as the seller, Stacy, initially stated she would cover all shipping expenses and Facebook Marketplace did not mention any extra fees. We are requesting the truck to be shipped by August 31, [redacted], or a full refund of our money promptly. Communication with the seller has been problematic, with them abruptly ending calls when questioned about the undisclosed insurance charge. They are now unresponsive. Stacy, the seller, is enlisted and set to deploy to Syria soon. We urge Facebook to address this matter expeditiously for a fair resolution. Please send the truck or refund our payment. Best regards, Scot and Carolyn Dorsch

There has been suspicious activity on my account recently. On August 14th, my password was changed by someone from Moscow. Following this, on August 18th, when I tried to change my password back on FB, my account was locked. I was requested to send a photo for verification, even though I have never posted pictures on FB before. I complied by sending a photo but have not received any response from FB yet. I am seeking confirmation on whether my FB account is still locked and I am willing to have it permanently locked or deleted if necessary. I observed that the email from FB on August 18th, regarding the password change, showed a photo on my account that was not of me. It has been challenging not being able to access my account and report the suspicious activity. I hope to hear back soon. Thank you.

I recently enabled two-factor authentication on my Facebook account. However, the code is sent to my old phone, which I no longer have access to as it broke. When I try to log in on my laptop, it asks for the code, which I cannot receive. Facebook requested my ID, which I reluctantly provided. Despite submitting it twice, they claim it doesn't work and now they are not responding to my requests. I have been unable to log in for a week and find this situation frustrating. I feel uneasy about sharing my private information. I would appreciate any assistance as I feel stuck in this situation with my Facebook account.

Hello, I was recently blocked from Facebook due to a picture that my friend posted from my account without my knowledge. This is frustrating as I am currently organizing a charity event in honor of a friend who passed away last week. Please review my page to see the details. Facebook has been instrumental in helping me raise £5,[redacted] in just two days on my JustGiving page. I urgently need access to my account to continue organizing the event and replying to messages. I apologize for my friend's actions, as he now regrets it and didn't realize the consequences. Thank you.

I am requesting to permanently delete all my data on Facebook as someone has been accessing my closed account without my knowledge, which is unacceptable. I feel ashamed of the information I posted during a bipolar episode, and it's crucial that this be completely removed. The possibility of my son or others seeing this content troubles me deeply. I don’t want any past data to resurface if I create a new account. This situation almost ruined my life and continues to threaten my well-being. I believe there should be an option to delete all data permanently when an account is closed to prevent such breaches of privacy. I trust that eventually, things will work out positively, but for now, I need to ensure the safety of myself and my family.

I am frustrated with this issue and considering deleting my Facebook account to resolve it. When I tried to log into petgroomerforums.com using the "sign in with Facebook" button, I keep getting redirected to Facebook with an error message stating, "Can't Load URL: The domain of this URL isn't included in the app's domains." I have checked my app settings but cannot find the forum listed nor do I know how to add it. This situation is very frustrating, and I hope to receive some assistance to fix it. Thank you, Ali